U-Haul Sign on door had phone # to call for directions. No one at the site.RICHARD H.
Hari Om Sign
(U-Haul Neighborhood Dealer)
Lilburn, GA 30047
- Mon–Fri9 am–6 pm
Special Operating Hours
- 3/28/2023 - 3/31/2023: Closed
Services at this Location:
One-Way and In-Town® Rentals in Lilburn, GA 30047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Was originally suppose to drop the trailer off at a UHaul location on Rockbridge Rd in Lilburn. As soon as I pulled in the UHaul employee yelled, â€œWe ain't got room for that trailer. You can't leave it here.â€ I replied, â€œI did not know that.â€ And she returned, â€œI'm telling you now!â€ So I frustratingly called Uhaul to find out where to take it. After 20 min on hold they gave me this Indian Trail location. At this location there was nobody present, little room to drop a trailer, and the two phone numbers on the door did not work. I just squeezed the trailer as far back in the parking lot as I could and checked out via the UHaul website.Daniel M.
Keep up the good work.david S.
Awesome!! Easy and quick!! Nice staff!!mykia B.
Don't accept a reservation when you don't have the means to complete it. Truck was covered in sprinkles and ants due to the sprinkles. Was 45 minutes late to my appointment because of the issues with picking up the truck. I selected counter pickup so there would be no delay then got there to a closed store and it took 20+ minutes just to get someone on the phone to figure out what was going on to then find out I could only due mobile pickup (not what I wanted) and then had to wait another 20+ minutes for the owner to finally let me into the unoccupied store to get the equipment I ordered. On returning the truck it asked if I had any disputes and I said yes I want a full refund on the truck and clean up fee. It stated a Uhaul rep would reach out to me within 24 hours to discuss it and no one ever called. I got my final bill yesterday where the cleaning fee was removed but I am not happy with that. This was hands down the worst and most frustrating experience renting a vehicle and I am disappointed Uhaul does not SEEM to care about feedback or customer satisfaction.Jared M.