I think this could have gone better - partially my fault. This facility is another like the vape shop in Palmdale, that is not a dedicated uhaul shop. They were closing early on my drop off day. When I arrived I was surprised to see that they were still there, and learned that they would be closing up in about 30 minutes. I pulled the trailer to the lot, but was asked to park it with the other trailers. This was a maneuver that I could not have done. I had been driving for 63 hours with very little rest, and I just don't have the trailer backup skill to do what they asked. I offered the attendant my keys, which he is not allowed to take, and told him there is no way I could put the trailer where he asked. I was informed that I could get charged an extra amount. I offered, the 70 extra miles I drove for my pick up in exchange for the 5 minutes it would take them to move the trailer wherever they like. I had parked the trailer behind a uhaul truck that had a hitch - thinking this would be easy for them. After unhitching the trailer - in the wrong spot - I walked up to the main office to handle the return paperwork. As I approached I could hear one of the guys say, "if you don't know how to drive a trailer, you shouldn't rent one." I can understand this narrow way of thinking, and I was able to successfully cross from Los Angeles to Lillington 3 times in the last 5 weeks - with Penske 16 foot truck and car trailer, then 26 foot truck and car trailer, and this last one with my pick up and the uhaul car trailer. I planned all stops for refueling and resting so that I would not have to back into a tiny spot, or really back up at all. Now that I live in NC, and will, for the first time, live a more rural life, I will have to rent or buy a trailer - and I will become more proficient at backing it up. For now though, for the sake of this review, I have to ask, if a skill level is required to rent your equipment then please get the vape girl to say something other than, "look at the link on your phone" as she walks off.
MICHAEL T
Sunshine Quick Lube
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lillington, NC 27546
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- 4.0 Average Customer Rating
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Everyone was professional and treated me well
BOBBY SAgain, not enough mileage, provided to get truck from original location to my house and back to the drop location for Uhaul I shouldn't have to pay extra mileage when it should be included. Enough to get me to my house and back to Uhaul. Very upset and will not use services again
CHRISTOPHER BNa
ALVIN MWas told I’d get an email when vehicle was checked in when in fact, the customer and employee should do a post trip together.
KENNETH H