Don’t redirect customer to pick up vehicle 12 miles from home instead of 1-2 miles. Office had difficulty finding original quote. When checking out printed up new price that used two one way trip with actual mileage an opposed to original contract. If I hadn’t insisted that something was wrong credit card would have been over charged.$150. Manager did not help young employee out. Should have jumped in when she saw there was an upset customer.
JOHN J
Clover Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livonia, MI 48150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I don't believe there is nothing better that can be done everyone at the uhal storage place was excellent from the first day I enter until the last day when I turned in the uhal
RACHEL LThe pick-up was changed 3 times, and was still a problem. We lost a whole day of packing. We were suppose to pick-up the truck at 9:00, and it was 6:30pm by the time we got a truck. We had to run to 3 different u-haul pick-ups. It was Terrible!!
Jacob NGood crew at Clover. Helpful. The van we rented was comfortable and spacious us and our stowed items.
MARK RPick up process was very efficient. Representative was friendly and helpful.
Gregory G