I wasn't notified that the place was closed on the day I returned it or I wasn't aware I had to return truck online the person should have let me know these things but they didn't charge me the 20$ fee for not returning online so I cannot say anything bad about them
Moving Truck Rental in London, KY at Ormsby
Moving to or from London, KY 40741? Get FREE truck rental rate quotes at Ormsby.
Get FREE moving truck, pickup truck and cargo van rental quotes at Ormsby
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from London, KY.
Cargo vans and pickup truck rentals in London, KY
U-Haul cargo van rentals and pickup trucks in London, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in London, KY 40741. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The Passenger Seat had candy in it and I swept it out and filled it back up and checked tires and fluids in it
It took a while to get all the information to download and the truck had something sticky spilled all over the floor. I've used uhaul quite a lot and I would much rather talk to someone in person instead of online.
no improvement needed
I booked my truck in person at Legacy Auto and Uhaul moved my pickup to a different location. Took over an hour to navigate the inefficiencies of the system.
Dropped off on a Sunday, was on hold 20 minutes waiting for assistance, was told to check in online even though was on the phone. Unable to load website because of poor signal. Called back, on hold for 15 minutes, rep I spoke with Nubia Aldaba, told me to take photos of dash, cab, and cargo area and send to email address she provided. I did as instructed within 1 hour when I had a strong enough signal to use my phone. Never got a response until the following day which was a charge for LATE drop off! Called again, on hold again, told rep what happened and she states she cannot do anything because she is in Arizona and I'm in Kentucky. She told me someone would get back with me â€œas soon as possibleâ€ which never happened. Also sent another email and of course no response. WORST CUSTOMER SERVICE EVER!!! Rude unhelpful reps, a joke trying to reach someone by phone. Why would they not take care of check in when your on the phone with them? No, go to the website that you can't access when you're in an area of poor reception, call back and be on hold forever, only to get NO RESPONSE and charged EXTRA for pathetic customer service. Will never use again!
The lady at the front desk ..can't remember her name .. was friendly answered all my questions and complete professional
I'd prefer not to have the blankets and dolly in the truck when I didn't request them.. Took up minimal space, but enough that I had to disassemble a piece of furniture and move it in my car.
They are charging me for gas even though I picked the truck up at 1/2 a tank instead of a full tank. So the person who rented it to me told me to bring it back at a half a tank of gas. I better be getting a refund for the 56.25 of extra money they charged me this is ridiculous. Watch your bank account take pictures of gas before and gas after you fill it up to where it was at.
Nothing! Love the easy mobile pick up & drop off so much!!!!
Got uhaul checked in really nice people.
Slow service, had to wait 5 min before I was helped. Was told that upon dropping tow dolly I would receive my cash deposits back. Instead they are sending a check
Charged me $137 for something that was their fault. I'll never use uhaul for anything else again
Always closed. Rather small and crowded. However the location is convenient.
It was a Sunday and closed so I can't rate it. But it was fine. Easy to find and close to the storage buildings so that was a plus.
This location and person were courteous, well informed and seemed to know what they were doing.
Great customer service ,friendly willing to help answer any questions that you made have I always come to that location due to the team that works there.
When the reservation is being made, please mention that the smallest truck does not have a ramp.
Great location, prices and convenience.
Thought the price was to high. Rented 6 x 12 trailer from London, ky to Louisville, Ky back in August 2018 price was $85.00. Rented the same size trailer February 2019 from same Location in London, KY to Pigeon Forge Tenn, price was $197.00. about the same distance to Louisvill, KY.
Outstanding service thank you
I found out that to rent one way is three time more expensive. Then renting for two way. It less ware and rare on you equipment so I not sure why it be three thins more the cost
Be honest and give people enough milage to at least make it to their new home. Added toll dolly and blankets were on my truck that I did not need and it took up space for some of my boxes! An extra 30 dallors was taken from my account without notice, for 56 miles over??? Never will I or my family use uhaul again.
Have more pickups and options available. Also, don't make the caller wait for a callback back on a pickup time.. the pickups should automatically be ready!!!