Same as above.Megan W.
Moving Truck Rental in London, ON at TST Auto Centre
(U-Haul Neighborhood Dealer)
London, ON N6H4L1
Services at this Location:
- Mon-Fri: 10 am - 6 pm
- Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/8/2021 - 6/16/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in London, ON N6H4L1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No problems retuning the truck.Bill H.
Poor parking possibilitiesRakesh B.
Owner was rudeNiven P.
The fee per mile is too high.soltanlou M.
thank youmaysoun A.
This was a one-way rental requiring that I call your 800 number to finalize the drop location. The preferred one didn't accept one-ways so an alternative was agreed to but the email confirmation was for different location. It required 3 calls to confirm the correct location but finding it was very difficult due to lack of adequate signage. It was not listed when I googled it. Drop off was very frustrating.Scott J.
Tight parking, hard to locate the proper business in the plaza, limited hours on weekends. I had to return in person 3 times to complete my contract and get my deposit back. Great people, but hard to find and poor availability.Jenn P.
Avoid this place.Jacob R.
Appreciate for the owner, we had urgent situation and they open for us at Sunday.XINYI L.
A moving dolly was ordered and not provided. I had to call customer service to close the reservation after I had returned the vehicle in person. Other than that the rates were fair.Mark J.
Customer service was bad, the store was sketchy. The truck was dirty, smelt horrible, and was significantly damaged on the exterior. I felt uncomfortable renting from this place and only did so as I needed to pick up furniture urgently.Tracy P.
Mileage charges were messed up because operator input mileage from last customer incorrectly. The charges were corrected but had to go in to the operator to do so.Edward W.
The back of the ruck was not clean out and the guy working there had trouble getting the rental completedpaul L.
Although the back of the truck was dirty, it was a smooth transition. The merchant apologized nicely and we moved on.Matt H.
Ensure gas tank full. More difficult to guess how much gas required to top up after use.Martyn S.
Everything met my expectations. Thank you.Peter M.
I was given a vehicle with less fuelthan indicated on the receipt. I saw it before leaving the place and got the corrected receipt thereafter.Nadun R.
This was my first experience of using UHaul, as my license is Brazilian that delayed the beginning a little and I was in a hurry because I used the truck to get furniture and had scheduled time. As it was my first experience I did not record or photograph any information from the truck. Although I signed that the tank was in the middle when I started the route I realized that it was not, it was below the half tank, almost in 3/8. When I delivered I put the fuel above the one I received, almost in the middle of the tank, even so I was taxed for 1/8 of the fuel tank. Unfortunately I did not photograph, so I know I can not complain, but I would like to register my displeasure with the service, I believe there was bad faith. In my booking I had booked a 9' van however they gave me a 10' truck, as I am accustomed to renting cars, when this happens the value of the request is charged, so I did not realize also that I would be charged the value of km wheeled by the truck 10', I thought it would be a free upgrade. In a hurry and for not knowing the system (it was my first time) I did not photograph or register anything, but I will do it in other opportunities.Jose S.
It's very hard to get in and out of the location.Lisa P.
Had to wait over 30 minutes not happy at all worst customer service ever I want compensation for this experience or I will never use U-Haul againjames G.
I dropped off when the office was closed so did not get to go inside or speak to anyone.Jean-Francois P.
The guy who renting truck there is unprofessional, he always late when I came and give back the truck, he was even not showing up when I returned the truck.Yu C.
The person we picked the uhaul up from had trouble navigating your website. It took a long time to complete the pick up process. Plus there was $100 deposit fee that was unexpected. I know I get that money back but I dont understand the point. I have an account with you, and I have always returned the uhaul in the past.Sarah A.
Difficult to find, hidden in the back corner. Was able to call phone number to get directions. Person on phone was helpful. Gave me specific directions and said all I had to do was park and drop key in key box. Was not open when dropped off.Josephine N.