Not at all good
Martha H
R&P Land Company LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Their was dog hair all in the uhaul from the location pet , it had dog poop on the back of the truck i had to clean it out myself and it didn’t have any gas in the truck, The break light was out also .
Karneshia DThe guy was nice enough, but he was not there when we arrived, asked if we had a reservation, and then made us wait 20 mins for him to arrive. The reserved fly was not on the truck, and while i was insuring the cab, he left again with the keys. We had to go to 2 different locations to get a dolly, which is the same issue we had on the last rental. What should have been a 20 minute pickup ended up taking over 2 hours, and driving an extra 45 to 50 miles to get a dolly. Truck was good, but man the pickup experience was bad.
Cara MWhen I rented the Truck, the weather was bad and the system was down so, the manager had to call someone on the phone to complete the transaction. I didn't get any hard copy paperwork so, I had to call for information such, as where to pick up and drop off the truck. Otherwise, the whole transaction went well.
JOHN DOnly 3 miles from an actual uhaul store, this location is not in a great area of town, there were addicts hanging around area, and rep was not very attentive, no dolly avail, when requested. Rep added items not requested without or knowledge, because he was using his phone so we could not read documents., but we needed truck so we signed.
BRIAN D