Great customer service on the desk.
SALVADOR M
Imbaba Station Inc 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Have the gentleman that works there take a customer service class. horrible interaction and the truck had less then a quarter tank so had to fill up there and the pump for the gas was messed up just a horrible experience
JAMEL Aall as expected. truck was ready. no friction experience. a small nice to have would have been the ability to park the truck on the gas station backside lot since I was doing a gap move. but understand there might be liability issues with that.
Jan SThe drop off was very easy
DEBORAH Mdrop off in LIC @van Dam a nightmare. 2 hrs spent there bc man doesn’t have in system & 1.5 hrs on phone. I speak to rep, rep puts me on hold , i hear rep’s phone call with guy, then rep disconnects as i am redirected to a 59 min wait to speak to rep. Van dam location man was incompetent- Have Syosset location train future employees. It is unacceptable. Then after leaving, Charged $12 for gas & emailed start & finish pics of missing 1/4 gas. Returned it with what i started with. Emailed pics& still haven’t be refunded. still waiting to be refunded $12.00. Let me know if you need me to resend dates time pictures of mileage & gas. Let me know, i have them saved to my phone.
Richard S