When I picked up the truck the gas tank was on E (under 40 miles left in tank) and I had to fill up at this overpriced gas station across the street from the Uhaul pickup. The only way to get there was to make a wildly dangerous U turn in a busy intersection. I put 7 gallons in and only used 2. The guy working there didn’t know the MPG in the truck and told me that’s my problem. He couldn’t answer any question I had. I’ve rented Uhauls before and this guy was by far the laziest employee I’ve seen.
Justin C
Imbaba Station Inc 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
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Customer Reviews
- 4.0 Average Customer Rating
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I got great assistance during picking the truck and while dropping it off in Pennsylvania
IZABELA WI think assistants should give a brief orientation of the vehicle, use of tow mode, etc. Also, attendants had no idea how to enter an international driver’s license in the system
Facundo STrucks are hard to find. The app should show you where the truck is. Too many steps on the app. Requested image prompts force you to stand far away from trucks to get the entire view, often times requiring that you stand in traffic if truck is parked on the street.
Joel MVery difficult to know if this was the proper place to go since it seems more like a gas station and Dunkin Donuts than a U-haul. There needs to be a better way for people to know this is a U-haul destination from afar. And parking the Uhaul can be improved.
GERALD T