No one was there had to call the main office cuz couldn't find drop box for keys and even she couldn't locate it.
terrie j
Desert Hospitality Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lordsburg, NM 88045
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Customer Reviews
- 2.5 Average Customer Rating
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To be honest they charge my two days I only used the trailer for 5 hours
Luis HPicked up with exactly 37 miles to empty displaying on the readout, which I specifically asked the counter person about. I was told to return it with the same level of fuel. I returned with 48 miles to empty showing and was then charged an additional $35.50 for fuel. Was also charged for the $60 safe move and a $7 safe trip fee which I specifically opted out of on the online reservation. What was quoted at $730 for a 1 way rental has now gone up to over $1000 not including the $200 worth of fuel I legitimately used. I expected that but did not expect the claimed extra 177 miles that I was not shown on an odometer, the $1.00 a mile cost or the options that I didn’t choose.
Sterling S1st my pickup time was 11am, there were 2 units there but the guy was late getting up, it took an extra jack to lift the unit he gave me and his computer took forever, 11:30 before I could leave, drop off same thing guy was still asleep so I took pictures and managed to get the jack up enough to get unhooked, not very professional and I've used many different uhaul locations.
WENDY WIf the hours say 9-5 somebody needs to be there before 11:20. Also one of the tie down straps was so frayed that it was very difficult to thread into the ratchet.
JEFFREY P