I am very happy with the service I received at this specific UHAUL location. I rent there every week, and Tony is the absolute best.
steven w
Down Town Globe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90017
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe costumer service was great, and it was a quick easy process. Just need to make sure vehicle is cleaned, and cleared out.
Kenneth WTony is my best bud. I had some scheduling issues with my U-Haul rental this time and had to change the drop-off time a bunch of times. He just kept helping me update it over and over, which was an absolute lifesaver
XUESONG BCheck the vehicle in like you say U will, so not to BE called for three days after turning it in.
tom dTruck was not available, service rep offered little help. Provided customer service number. I asked him if he could call my husband so he could pick me up as I took a cab to the location. He told me no, he won't do that. Luckily a customer offered their phone so I could call customer service and my husband (who had the car). They upgraded me to a larger truck, but charged me more. I plan on calling customer service and asking for a refund because I should not be charged extra when the truck I booked was supposed to be guaranteed.
Erin K