Only two workers for over 15 customers. The app is awful, ordered my truck ready to pickup and someone else took off with it without signing a contract, then they give me another truck and find out they don't have that truck on lot either. Finally I get another truck ordered but I noticed they still charged me for 2 trucks, so they fixed it. My trucks lock didn't even lock, I had to use my own. The truck shook so much like it had no shocks, I got so car sick, it felt like the truck was going to fall apart. Workers were very nice but my appointment was at 10am and I didn't leave until 11:30. Very slow and unorganized, need more staffing, trucks need lots of maintenance.Jennifer A.
Moving Truck Rental in Los Angeles, CA at U-Haul of East Los Angeles
Los Angeles, CA 90022
(N of Whittier Bl)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Los Angeles, CA 90022
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This truck smelled like smoke, they should make sure its cleaned so you cant smell the smoke. Hate to complain but smelling smoke driving kind of makes you I'll. Especially if you dont smoke.Bryan A.
Very nice people and friendly staffGILBERTO S.
Should pay more attention to the gasoline gauge to match the paper work before release. And have to pay more attention to handling customer receipts to the correct customerCESAR N.
Inventory of the rental products on rental vehicle prior to leaving facility.ALBERTO C.
Fast easy courteous professional serviceJESUS G.
I was In and Out. These gentlemen were very helpful. I will return.Armando A.
Did a great jobKEVIN F.
Jennifer who delivered the equipment was so great to work with. I wish she was an employee with my company.Stacy B.
Customer service is bad! The associates are very rude and unprofessional! I won't be using uhaul for my next move.Rodrigo F.
All good. Truck ready and clean. Pleasant service.Victor M.
Workers there seemed like they didn't want to help any one out that was there looking to rent Uhauls and the â€œmangerâ€ Justin was disrespectful when renting out my UhaulCarlos O.
Did not get an actual receiptRuth V.
Nothing to improve, that day went smooth, thank you.ANDY C.
My reservation with simile canceled for no reason and my trailer wasn't available when I got there.Michael G.
The rep did not disclose there is NO refund if you fill the tank and do not use all the gas. I filled the tank at 80.00 I only used less than aGUADALUPE M.
The guy that helped us was amazing! He made the process so smooth. He was very helpful!Cristina H.
Bad customer serviceCatalina A.
Everything was greatLESLIE S.
I was standing in the store by the register for about 15 min. I had to go outside and flag down staff for help. Truck was clean. Only complaint I have is in regards to safety. The passenger side view mirror couldn't be adjusted. Made it difficult and dangerous to change lanes.Jose A.
Actually inform a customer on the after hours return process and show people where the key actually goes. I returned my truck at the same time as two other people and they both said they were not told how to complete the return. Also, my truck didn't have the lock in the cabin that secured the door in the back and i was very concerned for leaving the dolly. Overall the return was the most frustrating partBLANCA S.
Please not the u-haul app DOES NOT WORK ON ANDROID. It won't allow you to take pictures, which is a nessesary step for mobile check in. Luckily the person at the counter was incredibly helpful, but i would have been out of luck if i tried to pick up after hours...ISABEL P.
Who ever receives vehicles is rude unprofessional. He yells at customersRUBEN R.