I ordered 12 pads and was told the location was out of pads! How do you expect someone to move their furniture without pads??
DAVID L
BA Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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GEORGE RThe agent in the office was incredibly helpful and friendly.
MICHAEL TAbraham was amazing! Help me to choose the car I needed. I had trouble in the past with other U-Haul renters and I will drive to him from Now on best help I can ask for!! This man deserves a raise in respect! THANK YOU ABRAHAM!!
RENE SWho I assume was the office manager gave me the wrong keys and didn't even point to which vehicle I would be in, so when I went to the truck I assumed was mine it wouldn't turn on. So I tried the next 15' truck as that was what I rented and it again didn't start. I tried to go back to the office, less than 3 minutes after I had exited it and the door was locked and no one was in site. Finally I found an employee and said the key didn't work and he went to a van and turned it on. After a minute, I realized I hadn't rented a van. So I went back to the office, this time unlocked, and told the office manager he had given me the wrong key. He proceeded to speak down to me, probably because I'm a young woman and was by myself, and tell me I was wrong even though my confirmation clearly stated I had rented a 15' truck and even showed a photo. While continuing to speak to me in a condescending tone, he said he would pull up my confirmation which then showed I was correct. He didn't apologize, just said "oh yeah I guess I those were wrong," and I left. He was unhelpful and rude and I will not be using them in the future.
PETE R