The customer service at this location was truly horrible. The Assistant Manager was the person who helped me and he was extremely rude. He ignored reviewing the details of my reservation; instead asking me all these questions. The moving blankets & dolly I ordered were not available. No apology or assistance in obtaining a refund for those items. Truck was dirty and had debris all over the cabin floor. Also had to wait almost 30 mins to be helped.
Javier A
BA Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Perfect service
TEODORO ZNothing more to do. THe online reservation is user friendly and it's a quick in and out of a rental.
RENATO CGreat customer service.
JOPETH PTruck was filthy so filthy that I had to request a different truck and that was even dirtier. They guy came and air blowed some of the dirt out but I was moving my home in that truck it was disgusting and then my card got charged three different times. Hope I never have to use this service again
VICTORIA M