When I shower up to pick up my rental the cashier tried to double charge me for my rental even though I showed him several times and explained to him that I already paid for the rental over the app. I had to call U-Haul customer service and wait over 10 minutes to get the Louisville area manager to get the cashier to give me the keys to the rental.
Cody W
Shively Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Charged me more than the quoted amount also there was no dolly and I wasn’t refunded for it
Elijah HI was charged for miles but there was no key in the lockbox and the overhead door was stuck open. I should get my full refund.
HEAVEN MService was excellent
Michael SA good car an excellent service
YAMILA B