The owner was almost an hour late to arrive after our reservation, causing us to be really late to the location where we were picking up furniture so the vendor was waiting on us. We reserved a dolly which the location did not have. We made due with a different kind, but it was frustrating. I don't believe this is the fault of the location, but the truck did seem to need some maintenance. It ran okay, but it seemed to be struggling to shift maybe. It felt a little concerning
EMMA B
Happy Home Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40291
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service.
john wThe proprietor was very nice and knowledgeable with the workings of equipment as I rented a 6x12 trailer. When I returned it at the appointed time the proprietor was outside his business to help me unhook the trailer and look it over. Thank you to both him and U-haul
Christopher AThe owner was truly helpful in helping us with the rental. He is a true professional and customer friendly .I highly recommend renting from this location.
MARK IU know the location personnel are a bunch of rip off arrest I drove the truck less than 100 miles and got charged an additional 70 dollars for what ever purpose one little piece of popcorn package may have been left and that's it so no I won't ever use ur service again because I guys overdraft my account over lies and bullshit
Frederick B