A wonderful family owns this location- very kind and helpful. God Bless them!
Michele J
Happy Home Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They acted confused as if they didn’t know when I got the truck I made a reservation without safemove added due to me having commercial insurance through progressive I don’t pay for insurance on no rental vechicle or commercial truck. He added it to my total which I thought it was for mileage and it wasn’t.
Bobby MEmployees fill the parking spaces that customers have to use. The storage place does not have anyone in office to assist you. It feels like you get a run a round on the phone. The lot is filled with trucks, but they are there for shop repairs. Customers are sent to other locations to pick up their rentals. Just an overall horrible experience. I rented the last truck that I needed from a competitor.
Vernon GThe truck had LMPD hold do not enter on the driver window, Police tape on the back of the truck and beer bottle caps in the cab. I told the location when I dropped it off and she said "well did you clean it"?....nope I sure didn't. It's not my responsibility to clean up another customers mess. I definitely will not go back to this location
Michael YThe only negative comment I have concerns the amount of gas in the tank. I put enough gas in the tank to return the truck with 1/4 tank. I visually looked at the gas guage. However, when I returned the truck, the proprieter showed me that the guage was below 1/4. He had moved the truck to a different part of his lot before inspecting. I realized too late that he had parked the truck on a downward slope. The fuel sensor is located center rear to rear of the tank. Hence, a lower reading. Only cost me $7.50 but thought you should know.
Timothy M