I set up oneocation and it was changed day before by uhaul. Then day of move went to pick up truck and it didnt work. Person on the phone said it wasnt done right by last person and had to go somewhere else. It put me way behind schedule.
JIMMIE M
Alamo Pick Up #2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78214
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Customer Reviews
- 4.0 Average Customer Rating
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Gentlemen was very rude.
Delia SYou can start by, making sure you believe the customer sometimes. I dropped off a trailer I rented at a different location, and was charged double what I paid for a local rental. I did ask the retailer where I could drop it off, and he did say anywhere. Now to be fair, in the beginning it was a one way rental, but that changed to a local rental. Although I asked when it was a one way rental, after it changed it was never mentioned that the drop off would change.
EDDY RWe rented a storage unit and truck. When we got to storage unit it was down and we could not unload truck. The lady there told us she would give us an extra day on truck so we went back home. The next day we took stuff to unit. When we were turning in truck they tried charging us the extra mileage and extra day. We had to call to get it all sorted out. None of this was our fault and it should not have been so difficult
AMANDA WAll good👍
OTTIS S