Great customer service!
Gerrie M
A Storage Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79424
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is how a business should be run!
WILLIAM HExceptionally friendly staff.
Kyle MEverything was good!
STEPHEN MThe office is not managed very well at all. The manager just didn’t show up the day I rented, a young guy was trying to help everyone to the best of his ability. I felt really bad for him. My app wasn’t working later that day when I returned the truck, I called on Monday morning to inform them, never heard back. Two days later still never heard back. I called on Wednesday and a very rude lady answered the phone. She couldn’t tell me why I was charged another $50 dollars but would have to look into it. She called back and said because I drove 68 miles total. That impossible since round trip to and from my location is only 24 miles and that is all I drove for the day. She offered no help and hung up the phone. I will never rent from these people ever again. My $29 for one day turned into over $130. Absolutely ridiculous!!!
Allison B