Moving Truck Rental in Lynchburg, VA at U-Haul Moving & Storage of Timberlake

2792 reviews

7401 Timberlake Rd   Lynchburg, VA 24502
(Old Lowe's Building)

(434) 333-7603

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(434) 333-7603

7401 Timberlake Rd
Lynchburg, VA 24502
(Old Lowe's Building)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
Truck Rentals

One-Way and In-Town Local Rentals in Lynchburg, VA 24502

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

2792 reviews

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Rating:
5.0

This location had plenty of space to park, move around, was well managed and people were helpful.

Andrew A. 
Rating:
5.0

This location has it down! The counter folks were great and the crew working the returns were friendly and courteous.

ROBERTFRANCIS S. 
Rating:
2.0

Fix call center and online there wasn't a car trailer where I reserved one

LUCIEN M. 
Rating:
5.0

Excellent well managed location. Best one i've used to date

KENNETH B. 
Rating:
3.0

Chose mobile pickup. Upon arrival app showed the reserved 10' foot truck was unavailable. Then had to wait in line for 30 minutes to talk to agent. Agent found a 10' van to rent. Upon inspection I noticed the mileage was not right. Brought to the agents attention and they had me to give verbally give them the actual mileage and said to go ahead and take the rental and they would update the mileage. Upon return of the vehicle I attempted use the app to return. When I keyed in the mileage it stated the number I keyed in was below starting mileage. This was 30 minutes before opening. So I had to wait till opening to speak to the agent. When I explained the issue and wanted to confirm the original mileage in the system they stated the original mileage was the original incorrect mileage. They finally fixed the mileage but a simple reservation turned into two extra hours of wasted time due to incorrect mileage in the system. Please feel free to call for any further clarification.

CHRISTOPHER S. 
Rating:
5.0

Great price and service!

MARLONERIC S. 
Rating:
4.0

Online rental and return is very burdensome

Mark J. 
Rating:
5.0

Great staff really helpful

ARNOLDLEE C. 
Rating:
1.0

i was charged twice?????

JACOBDONALD B. 
Rating:
1.0

The truck was dirty inside the loading area as well as the walls! I also was due a refund due to the miles driven versus the miles I paid for! Not alot of money but still was due. The lady at the location advised the refund would be put back on my card, AND it wasn't.

MONTY A. 
Rating:
4.0

I thought the rental was rather expensive.

MICHAEL H. 
Rating:
3.0

I had an issue after I dropped the trailer. The person said they will check in my trailer after we unhitched but the trailer didnt get checked till 2 days later and I was charged for an additonal day. THe Uhaul 800 number took care fo the situation

CHARLES P. 
Rating:
5.0

Only draw back is I told them twice I didn't get the hand truck and still charged for it, plus being charged twice and having to wait for one charge to drop off

WENDYWHITE N. 
Rating:
3.0

Enclosed trailer had 2 lights that were broken, and I had to repair on the road. And the trailer leaked in the rain.

KARRYALLEN S. 
Rating:
5.0

Even though we did not use the hand truck included in the truck, we want to let you know that getting it away from the wall of the truck would be a problem. I think the bolt is stripped.

Edward W. 
Rating:
5.0

All around good experience although the price was a bit high. No complaints on customer service though.

TRACYLEE C. 
Rating:
1.0

The truck was awful. It rode like it was going to fall to pieces. Shaking and making lots of noise. The brakes were awful to. Bad experience

Lisa R. 
Rating:
5.0

I would like to give a shout out to Ty who helped me tremendously when I was on the verge of a medical event. She ran to get me water and candy. I really appreciated her help!

BARRYJON O. 
Rating:
5.0

The 6x12 drop gate open trailer has a gate design that's only 5.5 feet wide, not 6 feet. I didn't notice this before I paid for it and drove 2.5hours to pick up a utv that, as it turns out, wouldn't fit on the NOT 6x12 trailer. People need to be made aware of this prior to booking the trailer (I booked online). Waste of money, waste of gas, and waste of a day. Not happy.

Thomas M. 
Rating:
5.0

Again, great service and awesome staff!

Thomas H. 
Rating:
1.0

Terrible, tried to use app to check in, gas was marked wrong, none of the employees wore mask,

Brian S. 
Rating:
4.0

I paid for a dolly and it was not in the van. This is the second time this has happened.

CYNTHIAROBERTA P. 
Rating:
4.0

The ramp on the truck had mud on it - would have been nice if it would have been cleaned prior to pick up

Tony S. 
Rating:
2.0

Actually have the UHAUL people do the paperwork and give the customer a RECEIPT! I was called a week after I had rented a uhaul trailer for about 2 hours and asked if I was going to return the trailer! I interrupted my Saturday (a week after I had returned the trailer) to go to the franchise and explain I had returned it a week prior. The people on duty were very professional, and eventually found the trailer and charged me for the 2 hours and the insurance I had used the week prior. An idea, refund it as the company totally screwed up and I felt I had to personally return to the store to ensure they did not charge me for theft, or for a weeks of rental. They failed to return the item into their inventory, caused me to worry and return to their establishment and ensure they did it right, this time. I did not get an apology, just a normal charge like they had DONE NOTHING WRONG. Again the people on duty did nothing wrong, just it would have been nice to get maybe a discount for the company's mistake.

JOHNNEIL S. 
Rating:
5.0

Excellent experience!! Great customer service Friday and Saturday!! Super clean!!

VINCENTWALTER J. 
No reviews have been submitted for this location.

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