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Toni W. | Overall ExperienceSelf Storage Units in Lynchburg, VA, 24502
U-Haul Moving & Storage of Timberlake
Services at this Location:
Features Available at this Facility :
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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4.6 miles from this location
U-Haul Moving & Storage of Downtown Lynchburg
1760 Park Ave
Lynchburg, VA 24501Limited Units Available. Act Fast!
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28.0 miles from this location
Buchanan Self Storage
20766 Main St
Po Box 1086
Buchanan, VA 24066Limited Units Available.
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42.0 miles from this location
U-Haul Moving & Storage at Airport
2902 Hershberger Rd
Roanoke, VA 24017Limited Units Available. Act Fast!
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43.0 miles from this location
U-Haul Moving & Storage at Salem Turnpike
3434 Salem Tpke
Roanoke, VA 24017Few Rooms Left. Reserve Today!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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My only issue is trying to get the local facility to answer their phones. It keeps taking me to the national customer service who sends me back to the local office.
rhonda t. | Overall ExperienceAmber Fitzgerald made The sale.excellent customer service skills.
Carroll H. | First ImpressionsEveryone was friendly and did a wonderful job to help me with my needs
Courtney D. | First ImpressionsVery pleased with UHaul. I have already recommended it to several people.
ROBERTCHARLES N. | Overall ExperienceBest storage place ever
Angel C. | First ImpressionsEverything was great except for when you first pull in on the left there's a loading dock I almost drove off it the first day I was there and just today a woman's activist at the y drove off the loading dock and crashed her car because there's no signage and nothing warning about a drop off I feel that is very unsafe and can be fixed easily with cones or a sign
Gregory J. | First ImpressionsIf it isn't broke don't fix. Nice job U-Haul. Keep up the great work 👍.
William C. | Overall ExperienceBenjamin was effecient and kind! He was diligent about finding my online reservation and provided me with all the inoframtion I needed before I could ask.
Tammie J. | First ImpressionsI was so happy to get a unit from uhall. It was easy and fast
thomas a. | First ImpressionsThis experience at the Timberlake Rd. U-Haul location has renewed my "faith" in U-Haul. After having very negative customer service interactions at the one on Park Ave in Lynchburg I was hesitant but I am glad I decided to try again and chose this location. It is excellent and the staff are friendly.
Colette T. | Online Move InUhaul always needs help. Always have to wait. Always a line. Not enough women working there. The phone corporate people have no idea what us going on in the facility. Need local people to reserve units. Too big of a gap.
SHARI K. | First ImpressionsRented a 5x7 unit. Never thought I had to go look at the unit later. We decided to take our first load to our 5x7 to only notice that it is stacked on top of a 5x5 with no lift. No means of getting up to the 5x7. No ladder, no no anything. This is ridiculous....who in there right minds does this...we had to put our 11 yr old on shoulders and then inside the unit.....NOT HAPPY AT ALL ABOUT THIS UNIT
Yvonne W. | First ImpressionsAbsolutely! Tycina Moore did a fantastic job in explaining and showing me what I needed in sizes, and what might work best for me.
frances m. | First ImpressionsStaff didn’t explain anything. Was not given instructions about hr to use electronic keypad or how to gain access. Later another staff member was very helpful and explained, even took the time to demonstrate.
Barry V. | First ImpressionsI had an issue getting a reservation and kept getting the run around. Ty was not very professional. I had a good experience with Micheal, Ben and Amber. I would not recommend this facility. The units aren’t gated and there were No surveillance cameras in sight.
Caity M. | Overall ExperienceI was sent an on-line video showing how to access my storage unit,however,it was not completely relevant to my location. Video described entering my code to enter through a gate. There was no gate. I asked for assistance and received help from a very courteous and professional gentleman in the store.
Janice P. | Online Move InOk I had to answer some of the questions no because they are twofold. I’d have to say no to the facilities being well-maintained, because we were trying to bring in a few heavy items which needed to be rolled in, but we couldn’t use the bay door in front of where our storage bin is. We had to go pretty far around the building to get it in. You really should look at increasing the training of your staff that works on the weekend. Quite frankly,they did not seem to care. The first employee we talked to told us to do everything on line and we weren’t able to figure out the correct bin. He told us we should come back on Monday and there is a waiting list. The second employee we talked to also gave us the wrong storage bin. We pointed to bin we wanted and she gave us the other. The third employee said if he changed it we would be charged $600 for a 1 yr contract. He was nice and tried to help. We think his name was Tim. The rest were not professional and apathetic. It wasn’t a good experience and we will likely be looking elsewhere for storage next month.
William G. | Overall ExperienceIt is well…
JARRETTHUNTER P. | Overall Experience