U-Haul Moving & Storage at Gray Hwy

U-Haul Moving & Storage at Gray Hwy

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Address

770 Gray Hwy
Macon, GA 31211

(478) 743-6756

(N Of I-16)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Macon, GA at U-Haul Moving & Storage at Gray Hwy

Moving to or from Macon, GA, 31211? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Gray Hwy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Macon, GA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Gray Hwy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Macon, GA.

Cargo vans and pickup truck rentals in Macon, GA

U-Haul cargo van rentals and pickup trucks in Macon, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Macon, GA, 31211. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Macon, GA, reserve a van for your moving needs from U-Haul Moving & Storage at Gray Hwy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

RANDY S. on 2/11/2016
Rating: 2 out of 5 stars

Nothing wrong with the people but maybe they were under staffed and the customer that were in the store were difficult.

scott w. on 2/10/2016
Rating: 1 out of 5 stars

The receiving clerk did not know what to do. Had to return the next day and still does not have the bill correct.

Andrrea Z. on 2/10/2016
Rating: 3 out of 5 stars

Automatically sync information customer provided during express check-in with store's database to decrease check-in time and redundancy.

Sheila H. on 2/9/2016
Rating: 4 out of 5 stars

I was very impressed by the young gentleman that helped us, very professional, customer focused and a impressive multi tasker.

BERNARDETTE P. on 2/6/2016
Rating: 1 out of 5 stars

I have used u haul several times when moving and this is the first time I have been completely unhappy with my experience.

CHERYL J. on 2/1/2016
Rating: 2 out of 5 stars

I purchased the safe move ins for our move. The truck got stuck. The front tires went off the road when backing up and the truck became stuck. I called roadside assistance and was told that I would incur the charges for the wrecker service that was needed. So $125 later I am not pleased at all and feel as though I should be reimbursed for my expenses.

BRANDI M. on 2/1/2016
Rating: 1 out of 5 stars

We had a reservation to pick up at 9am. Upon arrival at 9 am, I was told, "it's gonna be a minute before I can serve anybody. We have to park all the overnight drop offs." There were two workers who parked trucks for 35 minutes while there were 6 people in line left in the store alone to wait. When the worker finally came inside, my husband asked what the hold up was and expressed his frustration by stating "this is ridiculous and walked outside." The worker then looked at me and said, "i don't have to serve y'all. This is a job. You ain't gone come in here and disrespect me." So i said, "I'm just waiting quietly." The worker continued to serve the people in line ahead of me and the finally myself. He never apologized gor the wait or inconvenience or his attitude problem. In short, what you can do to improve for the next customer is honor your reservations, and teach your workers some customer service skills.

CRYSTAL R. on 2/1/2016
Rating: 3 out of 5 stars

I made reservation for a 17" Truck but was told they had me down for 15" truck and the time was all screwed up was wanting to pick up at 10am but was told I had to wait till 3pm this kinda threw me off schedule

ben a. on 1/31/2016
Rating: 4 out of 5 stars

Took 40 minutes to check in and get vehical.

BRIAN M. on 1/31/2016
Rating: 5 out of 5 stars

Customer service representative, Darrell, was polite and professional.

ELLIS S. on 1/29/2016
Rating: 1 out of 5 stars

Mrs. Traci Robinson was by far the worst employee I've done business with at any establishment. From the first time we've met her attitude was unwelcoming. It's as if I somehow cause her trouble by being sure everything was in working condition before I departed for my trip. Not once did her or the other female employee apologize for their billing mistake or say "we apologize for you inconvenience" or "thank you for you visit". The only good part of that location was the technician, Clint. He was helpful with fixing our problem and didn't make my family or trouble seem like a hindrance to him. Our trailer stopped working properly and we needed to have it seen before we left the state and the dispatcher asked if we wanted to take it back to the gray hwy location and our experience was so unwelcoming that I suggested we travel to the Mercer Univ location. However our visit to the Mercer location exceeded our expectations and we feel all uhaul locations should be modeled from their staff. Even the new hire was extremely knowledgeable and helpful in solving our problem. Mr. Napoleon, identified the problem and helped us build a solution so we could travel and if he couldn't answer a question he personally called the appropriate people to ensure our question was answered. When we traveled to back to the gray hwy. location to swap our trailer I informed Mrs. Robinson that Mr. Napoleon asked that we request they called Allen to walk them through the process. Now, Mr. Napoleon referred to him as Al, so that's how I addressed him to Mrs. Robinson and her response was simply, "who is Al, there is no Mr. Al because my husband is the regional manager" ! I didn't know how to respond but by saying "I'm not trying to undermine you". I was simply relaying a message, but it was the tone of her responses that suggest she doesn't care about customer concerns and as if I must have been wrong instead of respectfully addressing her confusion and then us coming up with the appropriate person. Then after that she did not call. She instead sent Mr. Clint to go back out to fix the problem, but instead of talking to us to say " well before we call Al let's see if Clint can take care of the problem". She signaled him to go out there and ignored our presence I just followed Clint out because I knew that's where he was headed. Corporate, Mrs. Robinson is the worst employee I've ever dealt with. On another note Mr. Napoleon and his team was the best I've worked with and he even called me later that day to ensure we were taken care of.

BILL H. on 1/27/2016
Rating: 3 out of 5 stars

I've previously submitted the same feedback. Maintain the vehicles, or replace them. This time, baseball sized hole in the roof.

CHRIS M. on 1/25/2016
Rating: 1 out of 5 stars

Truck had loud bussing noise from auxillary brake light that was not working properly. Original truck would not start. Charged for gas when gas was put in truck for more than the 43.7 miles I drove. Never rent from this location again and I have rented many U Hauls over the years as welll as other family members.

MELODY T. on 1/24/2016
Rating: 4 out of 5 stars

Everything was great. Had no problem.

NAOMI M. on 1/23/2016
Rating: 5 out of 5 stars

keep doing what you're doing...Southern hospitality is still alive and well

KAREN H. on 1/17/2016
Rating: 3 out of 5 stars

The heat was almost unbearable. Very disappointed in the amount charges for the missing furniture dolly even though it was reported immediately upon realizing it had been left behind and will be returned ASAP

EMMA M. on 1/16/2016
Rating: 4 out of 5 stars

Remain friendly and helpful God be with you always.

ROBERT J. on 1/15/2016
Rating: 5 out of 5 stars

Nothing.... Todd is doing his usual good job in running this location.

KIM P. on 1/13/2016
Rating: 2 out of 5 stars

The cashier was answering the phone, receiving shipments, fitting my vehicle with a bar and ball, etc. Both the bar and ball were damaged during my 900 mile towing trip because the bar hole was 1" and the ball threads were 3/4". I have photographic records of the "misfit" after I arrived at my destination. It "banged" when I moved forward and "banged" again when I put on the brakes. I think the intelligence, training and quality of the workers in the Macon store was substandard. They really need an effective manager/teacher/trainer. Fortunately, there was a cotter pin that kept the nut from allowing the ball to completely disconnect from the bar. I'm thinking property damage, personal injury and possible loss of life due to an accident caused by incompetence. I hope they have good insurance.

VASANTHA R. on 1/12/2016
Rating: 5 out of 5 stars

No comments at this time.

Reginald G. on 1/11/2016
Rating: 3 out of 5 stars

N/A

SELIA S. on 1/7/2016
Rating: 3 out of 5 stars

Was told that the motorcycle trailer came with tie down straps which we found to not be true. we had to go to Walmart to purchase the straps. Also your trailer have the old type plugs. Had to purchase an adapter also. Please update your trailers!

ESTHER M. on 1/5/2016
Rating: 5 out of 5 stars

Make sure all equipment requested (hand truck...etc) is on the truck.

SUZANNE C. on 1/3/2016
Rating: 1 out of 5 stars

YOU NEED TO STAFF THIS STORE WITH PEOPLE THAT KNOW WHAT THEY ARE DOING AND FOLLOW UP ON THEIR PROMISES!! I AM VERY ANGRY!!!

Robert S. on 1/1/2016
Rating: 3 out of 5 stars

The sales floor is extremely cluttered with "stuff"