Husband was waiting 30 minutes in the store before anyone came out. Then they gave him a truck with no gas
Moving Truck Rental in Malden, MA at U-Haul of Malden-Route 60
Moving to or from Malden, MA 02148? Get FREE truck rental rate quotes at U-Haul of Malden-Route 60.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Malden-Route 60
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Malden, MA.
Cargo vans and pickup truck rentals in Malden, MA
U-Haul cargo van rentals and pickup trucks in Malden, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Malden, MA 02148. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Very affordable and aficiant.there when i really Needed them.and very well priced for my 2 day truck needs. Love this location.
Poor customer service. There's only one young guy who was very approachable and willing to help.
The manager, Luis, who was responsible for opening up the morning of the 17th of October, was ten minutes late in opening up the store, making us wait for him. He was not very personable and mumbled through his instructions. Also, I ordered a dozen blankets and they were not in the truck, and when I went back in to ask for thee blankets he informed me he did not have any blankets. We were told to drive down the street to another location to pick up the blankets. All of this delaying the start to our venture.
They over charge me$10.00. They said I went 14.5 miles and I only went 5 miles They didn't check that van before I took it It had dirty blankets and dirt in it. I got over charge. Not enough help.
Very polite people was an enjoyment to meet them.
Andrew is awesome !
Andrew Chery helped me he was great! Great communication and easy to work with if you go ask for him!
Worst costumer service that a client can get
Andrew provided very friendly and courteous service. In fact, I'm giving 5 stars now but his service was beyond that. Thank you for the excelent service!
Great location, big fleet. Will come again.
Andrew was a great help this location good job
Highly recommend this location... Luis and Andrew helped make my truck rental experience quick and seamless. These guys know what they're doing and it shows in they're exceptional customer service and professional knowledge of all things Uhaul..Thanks again boys...
My representative, Louis, was polite, and seemed to know his duties and performed they very well.
The location itself was great. It's super odd that Malden has 3 Uhauls within a few miles but there is nothing in Revere, East Boston, or Chelsea.
The truck was moved to another location without notice which caused me to be late for the scheduled movers. I tried to call and get reimbursed for items I purchased online when I ordered the truck but did not get in the store because they ran out and the staff was rude and would not let me explain the situation.
I had reservation at 10am today but I needed to pick up the truck earlier.I checked the store hour which is 7 am- 7pm .I called to change my reservation bu no one Uhaul malden route 60 store answered phone.Â it was 8 am .When I arrived there, there isn't still anybody in the office.I was waiting there in line and about 20 mins after one staff came and I told him that I have a reservation at 10am but came earlier and need to change my reservation time.Â he told me to wait for few minutes andÂ went out to for more than 30mins.I went out to find him and told him I was waitingÂ there for long time.Â he looked at me very bad with upset face and told me to wait since i have a reservation at 10am.as far as I know, I can change reservation time and cancel anytime.Â and I spoke to operator on the phone when I made the reservation.Â the operator explained me it's okay to go earlier to pick up.Â I don't understand why he treated me like that at the store and didn't even explain anything but just made me wait for long time.Â and also while I am checking in, he just ask my name and text me and that was it.he didn't explain me any detail what I need to know.Â he didn't even ask about coverage which I was charged $20.at the store, I asked him about the insurance or the coverage he said i don't have it.but then I found I am charged for the coverage on the receipt.please refund this.Â Â I feel so bad about this.
I was proved a local number to call and it brought me back to the call center with about a 20+ minute wait every time I called.
Was very very bad customer service seriously
When we arrived around 5PM with a partially loaded truck to offload into one of our three UHaul boxes in your Malden MA facility, Andrew (who was the only person onsite, running the front desk) made time to find and excavate those boxes so we could complete out mission before closing time. Five stars to Andrew! That was real customer service!
Keep up the great work!
You don't have to improve anything., Every one of your employees was cheerful and more than helpful, which is remarkable in this day and age. I have used this location many times and have referred customers. There has never been a problem.
I am a former Master heavy duty truck mechanic with a CDL-A and I experienced : good equipment, fast service and an overall professional experience.
Service very good *****ðŸ‘