Trailer Rental & Towing in Malden, MA at U-Haul of Malden-Route 60

2148 reviews

420 Eastern Ave   Malden, MA 02148
(Formerly known as Hostess Building)

(781) 399-4362

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(781) 399-4362

420 Eastern Ave
Malden, MA 02148
(Formerly known as Hostess Building)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Malden, MA 02148

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

2148 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Anthony was awsome

Justin C. 
Rating:
5.0

We had a great rental experience thanks to Andrew! He was very helpful and accommodating to our needs. Andrew was, also, very friendly with a "can do" attitude! Will definitely be back to rent from Andrew. Thank you!

Christopher A. 
Rating:
5.0

Continue to maintain your excellence

Manuel A. 
Rating:
1.0

Hello, I don't accept fuel service fee and fuel charge. It was quarter tank when I got it I have pictures which I can prove. I left the tank same level how come you charge me 55 dollars! I would never recommend this company to anyone!

Rasim D. 
Rating:
5.0

Andrew was very helpful and respectfull it was a wonderful experience too rent with uhalu and will referring you to my friend and family

Julie C. 
Rating:
5.0

Excellent

CARLOS G. 
Rating:
5.0

Andrew was very helpful helped out at the end great customer service would recommend my people to him

Daniel M. 
Rating:
5.0

Offer the customers the ability to drop off at a location closer to their move. I've been told that I have yo bring the truck/van back to this location when I'm done using it; though I was moving stuff from Malden to Lynn. This meant that the mileage cost doubled and so did the gas usage and driving back to My new place extremely tired after moving all my stuff and back and forth driving.

ANA H. 
Rating:
1.0

Car has check engine light on, transmission wasn't shifting over 4th gear, drove at 60mph 4k rpm, I got charged $280 for 200miles.

Volodymyr C. 
Rating:
1.0

the guy is rude that fucking black guy, he lazy as fuck with attitude like he if doesnt want to work get him fired. he nasty and very unprofessional.

Juan C. 
Rating:
5.0

Andrew was so helpful and so professional, he made my experience easy and pleasant. Excellent customer service and excellent communication.

Imad E. 
Rating:
5.0

The U-haul associate Andrew, was very friendly, and helpful. Great customer service, I called ahead to schedule pickup and when I arrived on-site the van and materials were ready for pick up .... no hassle for payment and ID verification took less than a minute, I was in and out the door. Definitely recommend this location, given that I've used it at least 3 times.

Chord S. 
Rating:
1.0

I was verbally harrassed by an employee named Andrew. He got mad and threatening to me when I asked a question about my bill being three times the original amount. He told me to "Get the fuck out of my store before I kick your ass you stupid white fuck. I am apphauled and have reached out to customer service. I have been waiting on a call from the "GM" since yesterday. I have also filed a chargeback with my credit card company because even customer service didnt answer any of my questions about why my bill was so high. It was almost 3 times the estimate I got online when I booked and I am disgusted that I was treated with such hateful rage. I have been in business management for 25 years and would be disgusted to be OK with this guy speaking to their customers. This is also a corporate store so this is a direct reflection of how they treat their customers.

Jason D. 
Rating:
1.0

Both times I went into the store (to pick up the truck and return it) an employee was not wearing a mask, despite local public health ordinances requiring mask wearing. I felt that it was unsafe for me to be in the location.

Julia C. 
Rating:
5.0

Wow the Customer infront of me was nasty with the uhaul rep Andrew thank you for keeping your cool will be back again my experience was well served some people are down right nasty individuals

Guesly E. 
Rating:
5.0

Andrew was awesome, thanks man

Gabriel D. 
Rating:
5.0

A+

PRENEL P. 
Rating:
5.0

The women who checked me in at 7:00 am was great. Helpful, honest and pleasant. When I returned the truck a young kid helped in the same pleasant way. The costumer service was excellent at this location.

JOHN M. 
Rating:
1.0

When I returned my U-Haul they tried to charge me an extra 31 miles telling me I drove 54 miles in total which was not correct at all so a U-Haul that should've cost me less than $50 almost cost me $90

ANGELA P. 
Rating:
1.0

Inconsiderate during trying times My phone died during a move I was 1 hr late at this point contacted them immediately explained my situation they informed me “we'll try to help” people are moving during a pandemic trying to stay safe very unfortunate the extra charge $150 but more dissatisfied as a customer for the service behind the counter. First time at this location definitely the last there and possibly U-haul entirely.

Reginald M. 
Rating:
2.0

Customer service was bad the guy name Andrew at the front desk was playing in his cell phone and rude when I told him the vehicle wasn't cleaned he didn't wanna even clean the truck..

Ronald G. 
Rating:
5.0

Andrew was really helpful for me. I appreciate!!

Michel William D. 
Rating:
5.0

Andrew was excellent and professional!

Ana H. 
Rating:
1.0

I will never go to this location. the workers including the manager Nicole were very unprofessional.

KEVIN H. 
Rating:
1.0

You will charge me the most, I returned the second car and charged me until Wednesday. The poorly educated attendant of the Malden shop said I needed warns that I returned the car, but whoever gave me the equipment said I needed to just leave the equipment. I asked him to look at the Security Camera that I left the equipment and he told me he would not see it. The servic of the Malden store at Eastern Ave is very bad, it's not the first time I have problems with them. very upset with their service, obs the equipment was in good conditions

TIAGO S. 
No reviews have been submitted for this location.

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