The U-Haul for this location had a 15 foot vehicle. This vehicle continued to overheat so we returned it four hours early because we were concerned about the vehicle seizing up or catching on fire. I provided this as a concern and received a $30 refund only. Essentially I was able to use the vehicle for two hours out of the six hours that I got to use it which is less than half and I received a refund that was less than half of what we paid. I will not be doing business at this location again. As a result of this experience, I will look to use a different moving vehicle in the future for our needs. This is unfortunate as we always had a positive opinion of U-Haul, however, this is no longer the case.
NEAL L
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mansfield, TX 76063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They stole money from me. Charge me for 200 miles instead of 17 miles. Compass storage should not represent U-Haul
NANCY SProvide Dollie’s or furniture Dollie’s since we have to walk a lil bit.
Christopher CFriendly front desk
Michael KSecond time using this particular location for truck rental. Easy and efficient both times.
JARROD J