Reserved trailer more than a week ahead at a location 15 minutes away. Less than 24hours before I was told that the trailer would be at a location over an hour away. Very poor customer service. Pickup was at gas station-convenience store and rental procedure interrupted twice to run cash register. No help with hook-up at all. Poor, poor service.
DAVID J
Save On Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manteca, CA 95337
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We were told to pick up at a new location vs where i had initially booked to begin with. When i went to pick up The truck did not come equipped with what we requested nor was it cleaned. It had debris and water bottles in the back which I had to clean out my self. I also only had one dolly to work with. I ended up being charged a lot more miles than the 50 I had estimated. Shame on me for not taking a picture of the odometer when I finished and when my husband returned the truck. I will not be renting from this location ever again.
VERONICA GGood employee
SAIDSALMAN SThe whole truck reeked of weed. Now our stuff also smells like weed. Location didn’t have any of the equipment we rented. Dollys and moving blankets. No idea why you’d even allow people to rent from locations that wouldn’t have the moving equipment they need. Employee seemed unprofessional and like he had no idea what he was doing. Led to me having to go to multiple Uhaul locations to try and get equipment and was row hours late while my movers waited for me.
ANDREW DThis place should not be able to rent trailers, there is no where to pull them into. They man that was there acted like he didn’t even know what I was talking about when I said I was dropping off a U-Haul. Very unprofessional.
MARY N