Person who ran uhaul was not there. Left key unlocked in box, and was clearly unable to utilize the website over the phone for atleast and hour. I picked up the vehicle and did majority of my use of it before being able to upload photos of my pickup. Also he added on additional coverage for the vehicle that was not asked for.
Brandine T
Western Heating
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Ridge, BC V2X2R2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was smooth. The door was locked so Id didn't interact with anyone. Just dropped off the keys at the drop-off box after parking and refueling U-Haul.
DIVYANSHU SReally hard to know what I'm being charged.
DAVID CWould have had someone on site with better directions on the pick up and drop off process but otherwise no issues.
JERROD HDishonest! By careful and take pictures as proof for every steps. Rent a 19’ truck for short moving of queen set bed. Less than 2KM each way and total range less than 5KM. However, this shop added $70 distance charge for less than 5KM plus extra $16 insurance which I did NOT choose. They made a correction for the wrong distance charge after I called, but still no refund for $16 insurance. That’s how they treat return customers. Fraud!
Xin Z