What's with the 20$ "convenience fee" for dropping off the van after hours....looks like a price gouge.Robert S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Maple Ridge, BC V2X2R2
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- 3.5 Average Customer Rating
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owner of shop delayed me by 45 minutes by not responding to his cellphone and being away from the desk. failed to communicate an upcharge from .,69 cents/km to 1.09/km. utterly ridiculous.Ethan T.
I was charged an unexpected coverage fee of $16. I was not told about the coverage fee that is for insurance. If I was told, I would have waived it since my credit card has insurance. I would have saved $16.00.richard W.
Make note that the trucks are stored at the rear and the front (where lock boxes with keys are) are only accessible from eastbound Lougheed Hwy and you cannot access via westbound from 207thSean K.
Just reporting what the situation is for today's rent: 1. My reservation with a Van, but only a Pick up there. This made me no choice but just take it as friends there waiting for my moving; 2. No people show up in the "U-Haul shop" till 8:30 am, which is a half-hour delay in my pick-up time; 3. During my reservation process, I have chosen No coverage is needed as I have my ICBC's One Day coverage for this rent already (I have the coverage copy if you need to verify it), but the payment receipt comes with the Collison Coverage charge.Din Hoi L.