This was a bit of a mess. I rented a small cube van and an appliance dolly to move some appliances and cabinets. Everything was fine until I got to my move out destination and found that the truck I rented had no ramp. Why would you rent a customer an appliance dolly and send them off with a truck with no ramp? I guess it was partly my fault for not checking but common sense would suggest that the U-Haul person would have mentioned the need for a ramp with an appliance dolly. The result was that I had to return the truck and get a bigger truck with a ramp which resulted in my being charged for two truck rentals. I will look elsewhere for moving truck rental in the future.
GUY C
JV Convenience Store Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Ridge, BC V2X3K4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Second time renting from JV Convenience Store - I cannot recommend them highly enough! My first choice for U-Haul rental. Definitely recommend!
LIESEL SDescriptive layout of charges no hidden fee's and the staff was super friendly.
David ASame as now
LOLITA RTerrible customer service at this location. On checkout we were told to wait because the manager was buying merchandise from a vendor. Apparently the other staff could not operate the U-Haul system. I’m not sure why a vendor was prioritized over a customer and we had a time booked for the return. The truck had various warning lights on but the management could care less. This was not a fantastic experience.
Danielle L