My truck reservation was moved and i was never notified. Uhaul customer service made it right but this is a common issue. I, as a customer, should not be inconvenienced by uhauls changes especially when i was not notified. Overall, the truck was fine but the experience was frustrating. Recommend calling the location directly to reserve vs the national reservation line.
CAROLYN A
All Star Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marble Falls, TX 78654
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I ordered a 10 foot truck but this location did not have one when it was time to pick up the truck. Got a 15 foot truck at the same price as the 10 foot truck. That was good.
GEORGE WThey overcharged me and the location is not very easy to figure out
REBECCA HGreat service
Robert BThe owner/service manager that checked me in was friendly and very helpful. Sometimes secondary U-Haul service locations treat them as a side business. This location wanted to make sure you were well informed about the rental.
Robert S