This was the worst experience ever. Started with the day of pick up they changed my pick up location to a place 2hours away. Finally got a closer location we go to pick up and I was told to pay 995$ which is not what I booked for I booked it was 561$ they finally got it down to 584$ I picked up the truck on E and was told a 15$ credit was put on my account to not bring it back on E as high as had is that was no discount. I ended up spending 400$ on gas to go 387 miles. I repeately told them I was headed to Volusia county. They put my drop off in a entirely different county that was 1hr hour from where I was. I called to see why that lady was rude but she changed it to a place 45 min away which was still basically an hour away when there was 2 min away from me. I will never rent here again nor will my family.
Ashley L
Wing Time
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Marianna, FL 32446
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How U-Haul Reviews WorkThey charged me for 4 days when I only had it for 2days I went to check my bank account luckily and I caught it. Called customer service and got it straightened out. They refunded me my money but not for my account being overdrawn due to their mistake
tamara hYay
JOSHUA RThe lady at wingstop is the best!
Brent WWe ordered and paid for dollies that were not available. Staff was rude when we tried to speak to her about the error.
JON H