Very smooth contactless transaction. I wouldn't have changed a thing.Lisa M.
Moving Truck Rental in Martinez, GA at Georgialina Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Martinez, GA 30907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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supply someone to help move. seriously, the check in/check out procedures by phone is genius.jEFFREY D.
This location had me to return my truck on 04/06/20 at another location around the corner. However, the trailer was dropped off on 04/05/20. That was a little puzzling, but finding the second location was easy. Thanks for all of your help and God bless you!Linda R.
I like your service and will use it again. Reservation was for 4 hours. I used mobile check out and check in. Software/remote agent was very slow. Process took 20 or more minutes to allow me to pick up the equipment yet the due-back time didn't change. Reservation time was 2:30 p.m. I didn't have the vehicle until almost 3:00, Return time was still 6:30 p.m. Should not the return time have changed to 7:00? Recommendations: (1) speed up mobile check out procedure. (2) adjust return time to when customer actually takes possession of equipment.Glenn T.
It was a short notice rental and the staff was helpful, polite and pleasant.John M.
Awesome service!Derrick S.
Friendly and very kind.ELISABETH L.
Open at correct time. I don't know about how they can improve the clay / grave lot where they keep the U-Hauls. Perhaps paving it would keep the clay off the tires and the vehicles from being hard to maneuver out of the lot when it rains - including personal ones.R. Katherine C.
No comment, just did a late night drop off.Barbara C.
Truck was filthy Driver door wouldn't close properlyJim A.
renting truck was fast and easy, wouldnt change a thingANTHONY F.
When I first got there, didn't have my reservation. So I had to do another reservation. They charged my card $63.28 on the 31st. Then charged my card on the 4th for 63.28 twice and a charge of $28.88. Then had the nerve to say my total was 90 something dollars. When I only rented a 15 inch Uhaul truck and use 35 miles at 79 cent per mile and I only had the truck for a couple of hours. The guy that's works there, said I had to call my bank. Why will I have to call my bank when, the store is responsible for the chargers that has been taking from my account. I wouldn't recommend this location to anyone.Carla K.
There were no packing materials available to purchase at this location. If they had these materials, they could have promoted them in emails, texts that came after the reservation. My sister said a unaudited center that has packing materials was on the other side of town too far to go. Made do with grocery store boxes, which did not have lids. We could have done a better job packing in the truck with boxes with lids. We bought 5 large plastic boxes at Target.Renee M.
Be sure to make a reservation. It speeds your Processibg tineNorman F.
the Location wasn't a problem, it's in a nice spot. Maybe adding concrete as oppose to a dirt parking area would be a good upgrade later down the road.Victor D.
the receptionist was nice but the two other employees, very rude the female employ rolled her eyes when myself and another customer said we were there for U-Haul pick-up. The male employee stated "the U-Haul's can wait, I need those print outs".Andres R.
After reading some of the reviews I was a little nervous about this location. However, I made a mistake with my reservation, and the ladies at the counter did everything they could to get me taken care of. Overall, very pleasant experience!Joseph N.
Extending the usage of the vehicle. I called customer service due to rental location being closed on weekends to extend current reservation for two additional hours. The customer representative stated I needed to pay for a full additional day of rental. I feel there should be a little more flexibility with fees by the hour instead of an additional day. As I returned the vehicle 14 hours early. Therefore it is returned to inventory to rent to another customer and I am still being charged a full days rate. That's not taking care of the customer.Tahitia P.
Original pick up location was closed and had to find an alternate the day of pick up. Having to find another location in the middle of a move day is completely unacceptable. Original location should have notified me of their closure. One of the WORST moving experiences with UHaul !Richard H.
The pickup location that was on the reservation was closed on pickup day and had no trucks. Was on hold for 30 minutes trying to get through to customer care only to be told to call the reservation manager. Got routed to another pickup location. The truck was in poor condition and filled with ants. Probably worst experience I have ever had with uhaul. And did they offer anything for the inconvenience , of course not.Eric P.
Staff members were friendly and knowledgeable.Milton G.
Excellent trailer & I appeciate the mechanic that helped me get it hooked up. He also gave me some good advice for the trip.Mark C.
This location is easy to get to and every one of the staff there are all very friendly, professional,kind and also got me a truck very fast. Great job ??!!Alisa H.
Lexi was extremely helpful in planning for and acquiring this rental.TANYA G.