They charged me twice for an in town move. Very hard to get in touch with to get resolvedKaitlyn R.
Moving Truck Rental in Martinez, GA at Super Shine
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Martinez, GA 30907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The U-Haul employee had a horrible attitude and was snappy towards me when I picked up the truck. I tried calling the â€œoffice phone number,â€ which went to someone's cell phone. That person was ignoring my calls, and sent me to voicemail that was not even set up to be able to leave a message. I returned the truck at 5:36 PM to find no employees there to receive it or to give me any sort of receipt/documentation even though the office is open until 6 PM. I will never do business with this location again.ROBERT G.
Didn't have the dolly that we ordered. No one was at the help desk, after ten minutes we saw an employee who was busy working and he told us to get uhual service you gotta call the number. Had no idea and there was no signs indicating it. Once someone was helping us he was rude and didn't listen to me when I told him the first truck he was going to pull around wasn't the truck depicted the n my webpage. He proceeded to bitch about having to pull around a different truck. He bitched about loading the moving blankets. The whole process took way to long and was unpleasant. I would not return to this location.TYLER B.
Had a but of a wait for them to show up but otherwise great serviceRyan D.
Very unorganized and took over 30 mins to get the uhaul.Rebecca H.
It was super easy and the guys are great.Jeffrey S.
Very disorganized with a car wash side business located in the parking lot. Pick-up was handled over the phone with the manager, who was not present on site.Travis H.
Well done!Holly H.
The first trailer was not inspected by the person. I inspected it and found the tires in bad shape. One of them had a big knot on it - very unsafe.Ismael V.
I had a great experience with everyone involved and all the equipment.Matthew S.
Everything was amazing. I wasn't there long, great customer services. I will be coming backAltine H.
I observed the guy at the pickup location putting air in the right front tire. I questioned him about it and he said it was due to the temperature. Metal in the tire from the p/u location. Set up for failure from the startGeorge M.
trailer wheel was bad kept going flat ,...truck had no gas when first ...so i return it back with noneRHAHEIM R.
Thanks to the dealer on Tobacco Rd . at the Hephzibah Rd location, This rental was made easy.William B.
When I went to rent the truck, the only person that rents them at this location took off to the bank. I had to wait 30 minutes for him to come back and rent the truck.Jason C.
The trailer was not attached properly and came off while driving. This could have caused injury to someone.Kerry G.
Have equipment checked and ready to go.anthony C.
The Uhaul was dirty and was not cleaned out before I used it. I sat on a thumbtack that was left on the drivers seat of the vehicle. I also did a inspection of the vehicle before leaving and noticed the steer tires were bald on the outer edges. I did not leave around 9:45 when my appointment was for 9:00.Cole R.
Overall experience was great, however; the back storage door became lodged at the top. Called the 1800 number to report the door malfunctioned. The rep was very nice and told me that sometimes the door will get lodged.Jakesha G.
First off, the truck was not there when I showed up. Then the place was closed which is fine but the person helping left for lunch we waited an hour then was told there was another truck we could use but no key finally get the key and it's gross on the inside only half full of gas and no appliance dolly which I paid for. One of the main reasons we got the uhaul was for the appliance dolly. Needless to say it was a shit show and I won't be back. You would think after all I went through I would have got a discount or something.Kaleigh H.
Person I met with not very friendlyWILLIAM K.
The check-in process was confusing. There are at least 4 side hustle businesses run from the same location. The person who is "the uhaul guy" wasn't there. No one else wanted to help until I got the "uhaul guy" on the phone. The truck was in pretty poor condition. The brakes were extremely weak, the steering wheel was crooked, and there was clear accident damage on the exterior. The interior was not clean.Craig T.
Thought someone was there in person but it was setup to get the key out of a lockbox but after calling the number to get instructions it was pretty easy.James B.
I reserved a truck with a furniture dolley in which the truck didn't have. The gentleman went into a storage closet to find a smaller set than what was requested. It made the move a little challenging but we got the job done.Takesha M.
I don't know if this is relevant to the location but I did not get the appliance hand truck I ordered. It wasn't the end of the world, but I did need it and had a lot of extra work without it. We had to move two refrigerators and a washer and dryer by hand.Jack B.