Unit was dirty upon pick up. Unit ran poorly, transmission issues. Fuel Gauge said full when picked up...drove for 10 miles..refill was 10 gallons.. 1 mile per gallon. Unit was dirty inside cab and box area. Expressed this at return and clerk wasn't interested, just wanted to know that I cleaned it. 2 of the 3 interactions I had with this location I found them to be rude. I requested moving blankets upon my reservation when we arrived to pick up the Unit. They had none.
DARIN S
Sunnys One Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25404
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Customer Reviews
- 3.5 Average Customer Rating
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No unexpected surprises. That's good.
George SBox had not been swept out from the previous rental, cab had mud on the floor. Long wait times due to the proprietor focusing on convenience sales while attempting to pick up and return the rental.
ADAM AWould never got back to that location. Associate I had to deal with was very rude. If I didn’t need the U-Haul right then I would of went somewhere else
Emily MYou were very helpful with me thank you
JAMESBENJAMIN S