This entire experience was miserable. From the initial reservation to the pickup was awful. First i made an online reservation for one location that said it had a particular sized truck available, only to receive a phone call an hour later saying that location actually does not have it, but they did find another location nearby that did. Ok so no big deal. Then the day before my scheduled pickup i start getting text messages about my reservation, but something didn't seem right as it stated a pickup time of the day before at a very random time, which had already come to pass. I figured I better call and see what's up. SO, I call them, and they ask me if I was just in their store, which I replied no. turns out somebody with the same last name was there, and it was all downhill from there. I got charged for their reservation on my credit card, so I had to call them back and get that reversed etc. ok honest mistake right, no big deal. When I finally arrived at the location to pick up the truck, U-Haul was having "Computer Issues" took me almost 2 hours for them to get it figured out and on my way. So overall just an all-around miserable experience.
ERIC W
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marysville, WA 98270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Jack WThe trailer had debris in it. The attendant was trying to run the gas station alone. The trailer was buried and difficult to gain access. It took a long time to finish the checkout process because all the information that was in the system didn't transfer to the attendants computer.
Darrell GThe people at the quickstop are always nice, and greet us with a smile. I like going to this place whenever I need to return UHaul equipment
FRANCISCO SI ordered a 20’ truck on April 30 2025, that evening I was called by a representative and my truck was changed to a 26’ truck. When I arrived to location there was neither a 20’ or 26’ truck available. The employees were late to open which delayed me also. I ended up having to get a 15’ truck and make do which put me behind schedule for myself and my customer I was servicing. I do not personally blame the location but customer service for setting me up with a truck that was not available.
JASON B