I want my refund on the amount of miles driven as well as my $25 refund for having cleaned prior to return.
Tawnya E
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marysville, WA 98270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The clerk opened the back to inspect the trailer and then closed it before we could look inside or smell it. When I got it home I opened it and immediately was taken aback by the smell!!!! It smelled like someone had hauled a bunch of rotted fish!!!! I had to clean and disinfect the entire inside and even after that the smell persisted and seeped into all our stuff we were hauling.
Crystal BDidn’t talk to anyone. There’s no organization to their stock but thats all good. All together your app is wonderful and the ability to just rent a truck anytime is killer. The location did wonderful and being so hands off was nice
Ethan NExcellent service and very nice people at time of pick up and delivery
Mario UI ordered online to pick up at another location through the app. The location was changed from Lake Stevens, WA to Marysville, WA. I reserved the truck for 7:30am but when I tried the pick up option, the app told me the online option was not available at this location. I waited until the office/gas station opened at 8am and was told there is no online reservation option, only in person. I had people waiting to help me load the truck that I had to pay extra to wait so it went far beyond my budget! An honest company with integrity would offer some compensation for my expenses and misinformation throughout this whole ordeal. CONTRACT # 76020134
Laurel T