The pad code wasn’t clear at this self-serve, so I tried calling the location number and the U-Haul support line. The location number went straight to voicemail on a weekday, so I had to talk to a U-Haul representative. The key for my assigned vehicle was not in the designated lock box. Customer support had to give me the pad codes for four of the five lock boxes on site to get the correct keys. The representative even asked me to move the keys around between the lock boxes so they would match what appeared in the U-haul database. Also, this location at McKim Mowing And Tree Removal charged me double ($110+) what Beemer's Muffler Center LLC charged for a vehicle of similar size ($30-$50).
Ryan W
Mckim Mowing And Tree Removal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maryville, MO 64468
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Customer Reviews
- 4.0 Average Customer Rating
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My truck wasn’t available. I was able to get a hold of the owner and we were able to get it worked out with a different truck, but it was a half hour after I wanted to get started with my truck.
Travis THad to empty tralier of bags of leaves before I could pick it up Wiring didn’t work had to drive 300 miles no lights renter said I didn’t need them during the day No paper work and added 25 dollars without asking me if I wanted it Have reported this said a manager would get ahold of me but no reply
Larry HDesign the app so that you don't have to be at the exact location to return the vehicle if you have a second driver. Allow people to return the vehicle through other means if necessary if they are out of state but the other person is there dropping the vehicle off. And if the vehicle is dropped off prior to the end of the contract don't charge the full amount charge the correct amount.
Justin AAbsolutely no human interaction. Just a drop-off site, prefer interaction with rep.
MICHAELI H