The trailer i rented had a bent rim or bent axle or something. Ive never pulled a trailer empty or full, that was as noisy and bounced as much as the 4x8 enclosed I rented. Never again will I rent this trailer
JACOB W
Becks Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason, OH 45040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer ahead of me and I could not complete our reserved equipment pick up because the U-Haul representative could not log onto the website. The employee had no backup method of completing the pickup process. We eventually logged on using our smart phones. Based on past experience, the equipment pick up takes 10 minutes or less. Not the 40 minutes we wasted. Recommendation: train your staff on a backup method of completing the pickup process.
William MStaff didn't help at all and just said use the app. Very easy lot to access and tons of room. Just wish it was easier to drop off the equipment being a first time user and not knowing the process.
DAMON MKeep doing what you’re doing.
RICHARD SFriendly staff.
KHALID E