Dealing with a live person would make it easier, having smart phone info is nice but not all are good at it. My truck was 12 miles away from the place I wanted to pickup at adding to my mileage charge so went with smaller van having to rent it for an extra day I've learned my lesson not sure I'll be back.
Robert C
American Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Matthews, NC 28104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service! Renting process, pick up, and drop off was all amazing! We will deifinetly be choosing this location in the fall. Thank you American Store and lock for being so fabulous!!
Matthews FKeep doing what you’re doing, no complaints
RONALD VU-haul representative was extremely helpful. My reservation was cancelled but the representative re-entered all the information to get me on my way. Great job!
Paul LEveryone is always courteous and professional.
CHRISTOPHER G