Have a story that’s open for people on the weekends. Your online check-in process was absolutely absurd. The multi-system authenticators are very challenging. And at the end, for some reason, it timed out and I had to call customer service. Not an easy process. will not ever rant from you how like this again.
Laurie K
Safe Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Calla, AL 35111
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Customer Reviews
- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThe area where you return your keys and where you pick them up at there are no lights that are working. Other than that, everything was great. I’ve been here several times before everybody’s always nice. Everything’s good.
ANTHONY WIt was terrible than taking money off my card for no reason I’ll never go there again
ACQUANETTA HThe truck was clean, but still had someone's cigarette pack and lighter in the dash cup. Floor had some dried mud. The staff at this location is top notch. 7 stars out of 5. Matthew worked hard to make sure I got what I was trying to get. Your mobile check in is a pain and needs to be improved. Start with telling people to not have sunglasses on when taking selfie. This would save about 5 minutes all by itself. More clearly define the purpose of each picture.
Daniel CPeople nice and helpful. Good experience!
Dwight E