It was a positive experience overall. The truck did what we asked it to do. Passenger side mirror was stiff and unable to be repositioned which gave me a blind spot on the right side.
Moving Truck Rental in Mc Henry, IL at U-Haul Moving & Storage at McCullom Lake
Moving to or from Mc Henry, IL 60051? Get FREE truck rental rate quotes at U-Haul Moving & Storage at McCullom Lake.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at McCullom Lake
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mc Henry, IL.
Cargo vans and pickup truck rentals in Mc Henry, IL
U-Haul cargo van rentals and pickup trucks in Mc Henry, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mc Henry, IL 60051. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I had to wait 20 minutes because the person in front of me had a problem it took both clerks to solve
Very clean and elegant awesome customer service and great pricing Thank you for your help !!!
Every thing went great! From picking up the truck to returning it. The staff was very friendly and professional ??
The windshield and windows were covered in bug splatter and dirt. They had never been washed after last uses.
Had an issue being unfamiliar with equipment couldn't operate tried calling road service and branch office only to be left in voicemail hell so i had to drive an additional 25 miles to return to your branch office so someone could show me what I was doing wrong. Wasnt happy having to pay additional milage for a question that should have been able to be resolved with a phone call.
Took forever to self check out because the website kept timing out. First person that took reservation didn't tell us about the per miles charge or that the cost was the same for whole day rental or specific return time needed
Used after hours drop off so there was no interaction with location.
The service was great!
This location did WONDERFUL and this comment is in regards to the app for mobile pickup. It was not working and keep resting and locking up for me. Luckily the branch was open and they assisted me and it was a fast and smooth process.....even though I had started and made the reservation via the app, the staff was able to get my rental and take care of me right there. So no improvyon the location they were AWESOME. Just that had the location not been staffed the app would not have worked for me to pickup my rental.
I've rented from other U-Haul stores in the past, but this location in McHenry was the best. Clean, organized, and everyone was real nice. The pick up and drop off was real quick, I was on my way within 10min. I definitely will use them again.
Difficult to find someone to check out.
Drop off was a breeze. Personnel were helpful and courteous.
The truck was a little dirty inside. Not with stuff, but needed wiped down with cleaner as it was visibly dusty/dirty.
Truck was clean and ready to go at the reserved time. Staff was helpful and courteous. Phone delays are a bit long...
I rented a trailer for a day around 8am. I assumed that meant 24 hour rental. When I got to haul they told me trailer had to be back by 5 pm because of another rental. I asked about price reduction they stated they couldn't do but you could. We needed trailer for the entire day and didn't get it. Now I'm forced to rent a second time.
They had me going to different locations and they didnt install the dollry correctly. I almost had my rear window taken out from it coming off while i loaded the car
Nothing your staff was top notch...ty
Front cab was full of dog hair, other than that it was very clean. When I picked up the truck it was absolutely pouring outside, rather than the truck being parked under the carport it was just left in the parking lot. If it was parked under the carport, as it was for the customer before me I wouldn't have been soaked just trying to get in it. Additionally, the mileage I was given with the rental and the extra mileage cost was different than what I was quoted when I placed the reservation. This location is very new and clean but I feel like they just chose how many miles they would give me and increased e extra mileage to $0.99 rather than $0.40 I was quoted. Online stated I would get 97 miles included,, when I went to the store they told me only 64 miles would be included, after I complained they included an additional 20 miles, very frustrating.
Although we had problems with the truck breaking down, the team (James and Caleb) at this location was extremely accommodating and wonderfully helpful
All was as expected. No hassles, friendly staff
I have used this facility many times and was taken back by having to give all the same information I have given before. I would think the information in the computer system would still be there and just reverified!
Streamline the rental process. I called to reserve a trailer. I provided some info over the phone. Upon arrival, I still had to provide info for a number of additional items. The process was slow and clunky.