I was given a a price for my entire rental and mileage when I picked up the truck. And when I returned it, the charge was three times as much, and all parameters had changed. This kind of unreliable service is deeply discouraging, and disappointing. I will not be using U-Haul next year
John B
Chevelles Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy self service access. My one issue was that when I picked up the van, it had a message "Oil change REQUIRED". I was driving 700 miles and it was stressful to have that message on. I was afraid it was going to have an issue during my rental time. Thankfully it did not. I added this comment to my rental contract too - please make sure it gets serviced!!
Kim DThe previous renter must have used the truck for construction because the back of the truck had a thick layer of white dust which then transferred to the whole office we were moving items out of as well as the sidewalk and parking lot. There was a layer of paint or stucco substance on the inside of the window and on the front right window where it must have come in through. The key for the lock sticks in the lock.
Julie SThe whole experience was a mixed bag. The truck and car trailer worked just fine - the drop off in Sherwood Oregon straight forward. In Medford I made an appt for 9:30 at the N. Pacific Hwy site. I got there at 9:15 and they said they didn't have my equipment there, it was at the Riverside site. I don't recall getting an email saying the location and time were changed ( now 10am ). The N Pacific staff also didn't tell me the Riverside site didn't open until 10. I went there, no one was there - went back and. then they told me. I got there at 10 - no one there - she came at 1005 ( to be fair she had two little kids with her and that always takes time to get going ) She was fine - got the truck and I got the trailer hooked. up. I guess it doesn't make a difference since I did get the rental I wanted, but the office was the dirtiest place I've seen I a long time.
David EIam sorry but that drop off location is a shanty shack .the staff was very nice and friendly and the location was convenient, but the building has seen better days it's at a lowbudget car lot.if you don't mind getting little dirty your going to have a great experience.
DEREK S