We had a check engine light on and other service vehicle light on the entire trip. We rented an appliance dolly and the truck did not have an appliance dolly with it; instead I had to contact customer service and we had to go out of our way to pick one up. This added unnecessary time to our project. Also not to mentioned the mobile check in was a huge pain and I kept getting error messages about how I didn't have an account under my email after repeatedly signing up for one when prompted. It was an hassle and I'd definitely prefer in person checkout in the future (although so few locations seem to offer that).Kayla O.
Doms Auto Works
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Medina, OH 44256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great service, very friendly and I will for sure recommend friends/family to rent from here again!Garth M.
The associate at this location was very helpful.Brian R.
Great customer service provided, van was clean, and location was perfect to get move done in a day.SUSAN A.
I picked up the truck the tire pressure light was on and a note saying it needed service. To top it off I drive the truck a maximum of 20 miles and was charged for 159 miles. My bill for a local move cost me 259.00 I put 5.00 of gas in it to return the tank full. Extremely disappointed.Liz W.