Improve your app took a hour and a half to get the mobile pickup feature to work . Luckily someone was there and could manually do it . Pick place was great uhaul in general was horrible. You guys should of paid me
Jonathan F
Doms Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medina, OH 44256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Just a little hard to find because it’s tucked back behind other buildings otherwise super happy!
Kristi MAwesome customer service! Very professional.
Indigo SThere was no one at the counter when I first arrived, and the gentleman ahead of me was waiting for someone to help him. He finally went back into the shop to get someone. Maybe have a bell that customers can ring if no one is at the front desk.
JOSEPH HGet the owners a spare key to the truck. They have 1 key to the vehicle, which I had to wait for someone to bring to the office because the owner’s family member accidentally took it with them. It was pretty inconvenient because I still had to go to a different location to pick up the trailer. And instead of doing the paperwork while waiting for the key, they did it after I finally got the key. It cost me a lot of extra time. They’re nice people, but the place is dirty (In their defense, it looks like it’s an auto repair business. Not always the cleanest places.) and they overcharged me for gas.
Mary S