Moving Truck Rental in Memphis, TN at U-Haul at Shelby Dr
Moving to or from Memphis TN 38116? Get FREE truck rental rate quotes at U-Haul at Shelby Dr.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Shelby Dr
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio/Apartment
15' truck Apartment up to 2 bedrooms
17' truck Home up to 2 bedrooms
20' truck Home 2 to 3 bedrooms
26' truck 4+ bedrooms
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Memphis, TN.
Cargo vans and pickup truck rentals in Memphis, TN
U-Haul cargo van rentals and pickup trucks in Memphis, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Memphis TN 38116. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Joyce J. on
They do not listen to the customers! I informed them I was paying with cash afterwards but they charged my bank card which left me in the negative. Very bad customer service!!
andrea b. on
No imorovements. I received excellent service. The young ladu who took care of me was so professional. Obviously knew her job really well. I think her nane was Ontario....maybe!! Initials OJ.
Debra O. on
Service was fine
VERA H. on
Extreme long wait as there was only one person to assist customers. That one person played every role needed to complete the transaction which resulted in a long wait.
Carmellia C. on
LESLIE H. on
I would suggest getting more help at location. I had a 2 hour wait even with a reservation and self check-in.
Stephen M. on
My reservation was for the location at Lamar in Memphis TN. I reserved a week early and did pre-check in a day early but when I arrived there was not a trailer for me. I was redirected to the Shelby drive location 20 minutes away. When I arrived there was only one person working and had to wait an hour to get my trailer. Overall I lost and 1 1/2 hours and had people waiting for me to move. Very disappointed in U-haul customer service assocaited with this rental.
Tamesha C. on
1. No equipment available for my move after I reserved them online. 2. No inspection of the vehicle prior to me picking it up. There was still furniture left on the truck from the previous renter. I didn't discover this until after I left the lot. 3. Staff couldn't find the keys to the truck on their key board. The keys were found in the truck, and on top of that, STILL in the ignition. 4. The management staff did not get back with me after I contacted them in regards to a disagreement with the fuel in the truck. I won't say any details because it is pointless. I'll just take this experience & my money paid with them as a loss, & never recommend using U-Haul again.
Michael A. on
First of all the estimated millage should not be a factor in the final process
yolanda m. on
The truck needed a tune up i had to put gas in the truck 5 times for a 15" feet truck really never again thanks
DEBORAH P. on
Thank you for making this whole rental experience very pleasant!!!! I was going back and forth with what I want to do. The reps were friendly and helpful. I decided to rent the van and everything went good. I am glad you are here when everyone else left. Kudos!!!
russell e. on
Good employee but only one. Long wait
Roy D. on
Great job and the cashier was very friendly and Professional. Thanks again.
LEONARD D. on
Your General Manager was rude and totally unprofessional. This location was my primary choice however as long as that GM is there I will not be going to this location. I may even start using another company.
Peter b. on
Really everything with the experience went off without a hitch I would recommend this location to a friend in fact on the day before I read it I wanted some information and I got to this location after there closed Time and I saw a employee outside and even though it was past close he answered all my questions about what I wanted to rent the next day really good experience
Joan b. on
Wash the inside of your trucks before another use it. The I had had roaches n I call to file a complaint n that CS Rep was very helpful and friendly. Went back to the store to return n told her about it she said oh well you used the truck so I could only get $30 off. My issue is the after bringing roachs home in my new house. Rwally $30?
Ericka S. on
More employees are needed. My pick up time was at 9 and I didn't get my truck until 10:01 because there was more than 10 people in line with one person doing everything.
victor g. on
All I can say you're all doing great job appreciated your business.
Mona F. on
Great customer service experience . . .
JG M. on
Always staff at least 2 to handle the customer(s). Also, synchronize the online reservation process to the in-store...a customer should not have to enter all of the requested information online and then repeat the process again at pick-up.
Summer S. on
First, this was not the location we were supposed to pick up from. I selected one that had the trailer available and then was called and informed they didn't have it and we would have to go here. Second, the girl dealing with the order was very hurried and unfriendly. She also told me since we didn't know which location was closer to our destination that she could leave the drop off open, which I was later (in a predicament) very rudely scolded over the phone by another rep that there is no such option and I would be charged if it wasn't dropped at the location I chose(which according to their listing, was closed, but apparently she was more interested in being a jerk than what I was saying.)
Qouston O. on
The lady who was working the desk was very rude she snitched the card out my hand she was very unprofessional I would never recommend anyone to go there the workers in that store have no good customer service or know how to be professional with the customer I'll rate her a zero
Tommie M. on
This had to be the worst steering vehicle I've ever driven the alignment was so bad I was scared to take the truck over 20 and my vehicle registration was never returned
Tiffany F. on
NOTHING! Everything was perfect!! If you will please get a better a/c unit for the employees but besides that I always have a great experience with them. THank you
Kamesha R. on
The staff was fantastic and the vehicle was exactly what I needed to make my effort a success. Pick up and drop off were seamlessly easy! Thanks Shelby Drive-Memphis, Tennessee Uhaul Team!