Couldn't have been any easier. Pickup was quick. Truck was clean and new. Drop off was even faster. Thank youDaniel L.
Moving Truck Rental in Merrimack, NH at Synergy Self Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Merrimack, NH 03054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Amazing customer service from employees!!!! Fast paced in and out!! exceptionally Kind, friendly, and very understanding!! Highly recommend this location!!!!!!.KASANDRA C.
This is the second time I have rented from this location and it is always such a quick and efficient process and the employees are always very pleasant and professional. I appreciate having a location of this caliber so close to my home.Jennifer L.
I've rented two trucks within the month and the service was excellent both times! Just continue what you are doing.Kevin L.
The location was great. The pre-registration was a little unclear, I had to call the location to find out exactly what I needed to do on arrival -- but the location was great.BETH K.
I entered my info the night before to save time, got the confirm it was all set. The next day, I had to do it all again. Then the approval process took over 10 minutes. The app needs work.Philip M.
N/A, so friendly!Alexandra L.
Your digital experience needs work. I could not return the truck following the link th text gave me. It got stuck because it could not get my location. I had to download you app to get it to work.Keith W.
The self check in service is too unorganized time wise. Get in the truck..get out of the truck..take too many pictures (really where I park?). The location service took forever to link. The per mile charge is higher than competition. The cab of the truck was clean when I received..a 5 minute vacuum of the food in the passenger seat would suffice.Scott S.
Please verify that if a customer requested equipment rentals with a truck (such as a dolly) that the items are either provided in the vehicle or provided to the customer. I requested 2 dollys to assist in my move which I assumed were in the truck (as they've been when I've rented from other UHaul locations in the past). I didn't realize until later that my items weren't provided. This issue wasn't corrected when I returned my equipment and I was overcharged by $14. This isn't cool, but not enough for me to lose any sleep over, if you see this and can do something I'd appreciate a refund, if not, whatever.Joseph L.
I reserved online and put my driver's license picture in. The attended said she needed the back of liscence too. This was not true as it was "optional" She seemed more interested in reading her book in front of her than helping me. After the paperwork.. she pointed to a snow covered 10 foot box truck on the monitor and handed me the keys. What!? I had to ask for them to clear the truck off and bring it up the hill. This took 15mins. Once I got the truck, I noticed the back door was not properly closed. I noticed a yellow truck light , a warning light of some sort on the way back. Checking out I mentioned to a guy in one of the offices..he said it's nothing..a uhaul thing. I said you don't seem to care that when I saw the light that I was worried and stopped the truck.. he answered again it's not their problem. This was at 930am 12-7-19. Very poor.. I won't be coming back!Robert C.
Great customer servicerichard L.
The place needs a more visual sign with the U-haul Logo out front everything is in the back and not helpful if your a first time customer the service was awesome and the staff amazingGordon T.
I'm not sure how you can expect someone to fill up the tank exactly to 3/4 a tank or how you can penalize someone 1.7 gallons for literally a 15 mile trip. All seems rather arbitrary.Peter P.
Excellent customer service, really appreciated how friendly and helpful the woman at the desk was.Noreen F.
You keep sending emails to the wrong address.Scott N.
The staff was very friendly and accommodating. The entire transaction went smoothly.DAWN W.
Good service, fast pickup. friendly people. Way better than the south willow street Manchester experience.ken K.
I was guaranteed a 15 foot truck on like with a 50 dollar payback, but was called the day before I had to move and was offers a 10 foot truck. I accepted because I needed to move; however, I ended up needed the truck for another day because of the switch which cost me another 40 in rental, gas, and mileage. So what would have cost me 60 dollars or so ended up 150 ... and no 50 dollar discount????Zachary M.
Wonderful Customer Service!Michael B.
Very clean and organized. Helpful staffThomas P.
I was originally set to pick up using my mobile phone, because I was going to be getting the van after hours when the location was closed. It's a good thing that I ended up getting there earlier, because this location doesn't actually allow pickup via mobile phone -- all the trucks are behind a locked gate. So, this should be updated when it comes to picking up using the ap. Otherwise somebody might show up at, say, 7 PM thinking they can get their truck and find it not available.Roy S.
Staff at location were great. Clean location and fast service. The Auto transport had a bent fender and the wheel scraped all the way from NH to MD. I could not get a replacement due to no availability and time crunch. Before leaving pick up location the lady at the desk said I would get some money back if I returned it early. I returned it the very next day and drop off location denied any credit back to me. Tried calling u-haul and was on wait over 25 mins. Ended up hanging up and writing this review.Carlos R.
Truck did not have rear driving lights operable. Caused safety issues while driving at night and pulled over.Jeff O.
We have rented several times from this location and will continue doing business with the friendly staff and professional facilities and equipment. We have been doing business here for over 6 years now. Outstanding!Anthony P.