I've rented a U-Haul from here many times and they are always responsive and quick. It's easy to pick up and return, even after hours.
AMY L
Quality Transmission & Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midland, MI 48640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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My truck had a check tire light on at the beginning. I stopped to put air in the tires and yes they were low. Then it gave me a message to service the tire air check system
Linda MEasy drop off.
SCOTT WNot sure. Every one very helpful. App needs work. Super frustrating to have to basically create a new account every time you use it.
Michael BIt was more the grumpy old man that was a larger part of the issue. He acted like the whole thing was a huge inconvenience to him and I was just wasting his time. He tried to blame my vehicle for the light issue with the trailer saying there were no lights at all because of my connection. In reality it connected fine but the drivers tail light was burnt out on the trailer. The other issue is the pins holding the tailgate of the trailer. One was missing completely and the other was held on by twist ties. The kind you find on bread or with cheap trash bags. Then when returning during business hours they don't even help you remove the trailer. You have to put it back on your own and prop it up on their tripods and one random wooden block and figure that out with no explanation. The worst part of the return was where they wanted the trailer returned to. It was in an impossible spot due to their parking set up and the over flow of vehicles they had taking up all the spaces there was no way to back the trailer in. I had to just park in the middle of the drive get out disconnect the trailer and lift it up by hand myself and push it all the way to its designated location. Overall it was the poor customer service from the workers and the lack of convenience from the location for the bad review. The trailer itself was ok not great but clear lack of maintenance and care from the staff is the reason for that too.
DONALD W