I was recommended by customer service to pick up my van at Turnkey. I had a very upsetting experience with the first place I made my original reservation. It was located on Wall Street in Midland, TX. The employee was so rude to me, could not explain why my van wasn’t ready, and would not listen to me trying to explain that I had a reservation. He kept telling me to call a phone number where they would tell me exactly what he told me. He also said that making a reservation only put me in line - something about bypassing the system. I continued to tell him that I heard what he was saying, but still did not understand why the email said I could pick up the van at 6:00 on March 30th, but that wasn’t the case. A few minutes later another customer walked in to return a van and the employee just walked away from me. I am so thankful that customer service recommended TurnKey. Pick up was easy. I was off in no time, and I was still able to make a trip to our storage unit before it was too late. I did have to document quite a few scratches that were not marked by the x sticker.
Moving Truck Rental in Midland, TX at Turnkey Storage Midland Drive
Moving to or from Midland, TX 79703? Get FREE truck rental rate quotes at Turnkey Storage Midland Drive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Turnkey Storage Midland Drive
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Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Midland, TX.
Cargo vans and pickup truck rentals in Midland, TX
U-Haul cargo van rentals and pickup trucks in Midland, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Midland, TX 79703. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
Awesome job guys!
Great service!
Hours specified online did not match hours at the store.
I was charged for an extra day of rent when I returned the truck within 3 hrs. The manager was not there when I returned and the door was locked, during business hours. Somehow I was charged another day because no one was working while y’all were supposed to be open. Also, when I went to uhaul.com/share to “start my returnâ€, there was no history of the rental on my account to do so. A complete mess.
We were to pick up the truck at 11:00 got there around 10:45 and began the paperwork. We were shorted 1 hours on the drop off time. The cab of the truck was dirty and the inside of the storage area of the truck was not swept out.
I'll get right to the point. 500 for one way to Michigan from Midland Texas was price gouging. When I was in Bullhead City Arizona the cost to Michigan was 400. Mind you it was a lot further away but less money. Even the employee said the prices went up almost 50%. Crazy! Do not rent anything from Midland Texas.
Excellent
The customer service representative was rude at first. Next I went to my car to grab my cellphone. When I entered the building the second time around she corrected her tone of voice. I really would like to see better customer service interaction.
First time using this location. Absolutely loved the employees! I will always recommend them! Love everything about it!!! A+++
The lady at midland location doesn’t have good customer service no smiles, hello thank you fo chosen U-Haul. She needs more training on customer service.
Nothing everything was ready to go and in good working condition
Did not know how to adjust the outside mirrors but the positions were ok as-is. Couldn't find inside buttons to do it and didn't want to force them as they might break. Recommend covering this in the future.
I rented a trailer for a day, I had to deliver it the next day before 7:00 pm and deliver it at 6:40 pm 20 minutes before, nobody aviated at the place and they charged me one more day, I still asked and they told me that I could leave it even if nobody was there, but they charged me one more day of rent they are abusers, I have photos with the time I delivered it but for pleasure
Very easy drop off, friendly staff and nice reception area to wait in.
I wouldn't recommend Uhaul in Midland/Odessa to ANYONE. The person at Turnkey was pretty great but we had been to 7 DIFFERENT LOCATIONS before finally getting a Uhaul. We spent 3 1/2 hours driving back and forth from Odessa to Midland and back to Odessa then Midland. The people at each location were equally unhelpful and the experience was horrible. If you actually want to improve the customer experience then you need to revamp your online reservation system and make sure that if someone reserves a Uhaul then there is one for them to pick up. Communication between different locations could be greatly improved as well. Overall our experience was a nightmare.
Really friendly and helpful. Quick out, thank you.
The customer service at 350 Midland Dr is very poor. I had an appointment at 10:30 and I was there at the exact time but no one was there. Only for me to call and she shows up 45 minutes after and she was on phone I had to still wait for her to finish her call. After her called she didn't even apologize for showing up late instead she put up altitude toward me. It was a bad experience.
The woman that helped us was really rude. Never using this location again.
Petesmoving awesome movers. Met me at uhaul office to get the truck and moved all off our stuff in a timely manner.
But the rental truck we used was just not a good truck and the way they treated us like assholes or some jackass's we will never use uhaul again
Nothing.
Absolutely no help with equipment. No friendly or even trying to act happy. Worst experience with uhaul ever and we have rented tons of times!
Train personnel more very rude
Had to wait a very long time no one was at the desk and then wait until until they finished talking with someone about nothing
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