The agent was very nice and attentive, BUT....she assisted me with the sign in process and did not ask me or tell me she was clicking on the acceptance of the add on $40 insurance fee, which if she had, I would have declined the extra charge as my CC handles such coverage. I did not notice it until I have left, my CC had been charged and it was too late. Better disclosure of this needs to be done better.
DAVID D
The Market Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midway, UT 84049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Unsure if I would recommend this location. I think maybe the woman I worked with in the morning wasn't on top of the rentals for that day. The truck had been returned the night before and clearly no on checked in that night or before handing it over to us. When I opened it at my mother's apartment, which we were loading into the truck to move her to Minnesota, it was clear that the previous renters had not cleaned out the truck . The storage part of the truck was covered in dirt and mud and mulch. They must have filled the entire truck with mulch! It was a huge drag to have to fully clean the truck before loading my mom's things into it. I will be reaching out to the rental location with the details. I have not yet had a chance to do so. I hope they will be professional in their response.
KATHERINE HI turned the truck in two days early but was told I would receive no credit back to my account. I feel this is unfair. The truck would have been immediately available to re-rent for someone else which I’m sure it was
Michael MGreat Service!
Skyler BWhen I went to return it they said they were too busy to check me out. They said they would do it in an hour. 3 days later they still did not provide the checkout and I had to call in to customer service
Leonard L