They are very busy with the gas station. They have excellent service if you can get someone on the phone. Don't leave a message. They don't call back. They were however very accommodating. I originally rented for two days. It quickly became four due to rain and heat over the 4th of July weekend. Overall a unique location and I would definitely rent again.
ROSEZINE M
Milford Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milford, DE 19963
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Customer Reviews
- 4.0 Average Customer Rating
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I would recommend customer service they was really nice the truck was very dirty and there was no air at all my storage unit was across the street so I didn’t notice when I got on the highway everything was already packed it was such a hot ride I was very upset and when I brung it back the man was getting smart .I still will recommend because it’s a buisness but please do better
Viola POn June 27th I arrived to pick up my Uhaul at 230pm. Upon checking out she showed me the total which came to more than what was on the website. It went from $81 to $127 I asked her what made it go up so high she said fuel which is understandable then she said Safe Move I old her that I do not want that coverage and would like it to be removed, she said she did not know how to remove it and when I come back to return the truck she would be able to take that charge off. Once I returned she said she could not take the charge off and I just wasted $30 on somthing I did not want. Would like to be contacted by a customer service representative if at all possible.
Rob EThe attendant inside of the Shell station was talking on speaker phone with a friend during our interaction, until we asked if she could hang up to focus on the transaction. We rented a furniture dolly as well, was given one, but once going out to the truck, found there was already one in the back. Arriving at our destination and climbing into the truck we found broken shards of glass and live maggots littered the back of the UHaul. Will not be revisiting this location in the future
Jeremy CInspect and clean your vehicles. Need to exterminate. There were roaches in the vehicle I rented. Too late to return due to the timing of my event. Had to exterminate the vehicle myself.
Eunice K