19.95 advertising is deceptive. .99 per mile is a bit high. The equipment was in good overall condition.
JESUS F
Milford Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milford, DE 19963
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Customer Reviews
- 4.0 Average Customer Rating
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The website let me select frankford as my pick up location, however upon pick up the young lady informed me I had to bring the van back to the pick up location . Not the locations fault , more so a website issue I suppose ?
Angela TVery friendly and attentive personnel. Assisted and explained the process very well. Made clear where the drop off location was. All around, a very positive experience on both ends - pickup and drop off.
Richard SThe girl was very nice
JOHN LOn Monday I received the vehicle, but did not perform a visual inspection due to time constraints. As such, I did not see the flat rear passenger tire. The dashboard alerted me to it but I had an appointment to keep and did not deal with the issue until three hours later. With the aid of a stranger, the tire partially inflated to find it had an egg-sized bulge at 35 PSI! This is HUGELY UNSAFE. Why was this not spotted before I picked up the van? After calling roadside assistance, they replaced the bad tire with the spare, then put the bad tire in the spare tire's place. It is Tuesday night and that bad tire is still in the spare tire location - I know this because I rented the same van today. Today everything was great. But yesterday was a bad day - I could not meet other appointments and obligations because of the bad tire.
Nathan F