The app kept freezing. Customer service is non existent and you have to wait forever to speak to someone. I ordered an appliance dolly and they gave me a regular dolly. I asked them for the correct one and they said they don’t have those
Nick P
Milford Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milford, DE 19963
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I reserved to pick up the rental 2 miles from my house, was informed less than 24 hrs prior that I had to pickup the vehicle 21 miles from my house! That is a big difference when budgeting to rent a vehicle. Instead of driving < 10 miles I needed to drive 80+ miles for the vehicle. This was a huge impact on my budget. Since it was such a short notification I did not have enough time to make other arrangements and needed to scramble to find the funds! Very disappointing!
Sharon SIt was not easy using app - took an hour to pick up truck - and I did not ask for a return time of 4:30 am -
Gabrielle RHave used this location numerous times and always nice.
Patricia LCustomer service was very knowledgeable and helpful
Michael E