I was wrongly charged $150 for safe move. In my online reservation I clearly declined the coverage. I dropped off the keys whe I returned the truck because no person was there at the time. When I received the email receipt the extra charge was there. My reservation was on a company credit card and it’s my company’s policy to decline all coverage and they will not pay for this charge. I have started a dispute and am waiting for a callback from the store manager.
Eric W
Stearns Lumber Co Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Millinocket, ME 04462
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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It may have been the season, but the lot was mud and did not make for a great experience in loading/unloading. However, the staff were fantastic and ready and able to assist in moving equipment and knowledgeable. I would 5 star the staff, and 3 star the location.
RANDY DHave the same service at all locations.
EVERETT SStearns Lumber Company was excellent to pick up from. They were friendly and helpful and everything was prepared on time and ready to go for me. They deserve 5 stars for sure. We ended up needing two tires replaced within the first 200 miles of rental however, which is not Stearns' fault at all, but is why I marked the equipment "No" for being cleaned and maintained. Uhaul should never have sent out such bald tires and one with a huge cut in the sidewall. But Stearns - very good people for sure.
Thomas PExcellent experience. Very pleased!
DARRELL T